Judith Rodriguez
Elizabeth,NJ
Summary
Fulfillment and Safety Associate with experience in workplace safety and customer service. Skilled in handling data and front desk tasks. Able to check orders for accuracy and improve customer interactions using CRM tools. Works well both independently and in teams, using bilingual communication and Microsoft Office skills to improve processes and boost brand visibility.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Fulfillment and Safety Associate
Amazon
Avenel, NJ
05.2022 - Current
- Processed returned items, including verifying condition and accuracy of product information.
- Inspected returned products for damage or missing components before processing the return.
- Operated pallet jacks and scanners with precision
CRM, Data Management Intern
Greater Elizabeth Chamber of Commerce
Elizabeth, NJ
10.2023 - 01.2024
- Implemented CRM automation to enhance customer interactions, boosting satisfaction levels.
- Crafted digital content for web and social media, elevating brand visibility and engagement.
- Expanded awareness and creating content of local dining options in Elizabeth, New Jersey via strategic visit
Front Desk Student Assistant
Kean University
Union, NJ
09.2021 - 01.2022
- Welcomed students and efficiently resolved student issues, ensuring swift escalation when necessary.
- Managed multi-line phone system, directing inquiries to appropriate departments.
- Created reports on daily activities regarding student or deparment issues.
Education
Bachelor of Science - Global Business And Minor in Marketing
Kean University
06.2025
Skills
- Bilingual (Spanish & English)
- Verbal and Written Communication
- Microsoft Office (Word, Excel, Access) – Intermediate
- Advertising Strategy
- Workplace Safety
- Social Media Management (Instagram and Tik Tok)
Affiliations
- Scholarship: Hispanic/Latino Alumni Council (HLAC) - May, 2023.
- Member of Sigma Beta Delta Society, Epsilon Epsilon Omega Honor Society and The National Society of Leadership and Success 2024.
- EOF Ambassador at Kean University
Certification
- Her Campus media - Certified Content Creator Issued April 2024
References
References available upon request.
Timeline
CRM, Data Management Intern
Greater Elizabeth Chamber of Commerce
10.2023 - 01.2024
Fulfillment and Safety Associate
Amazon
05.2022 - Current
Front Desk Student Assistant
Kean University
09.2021 - 01.2022
Bachelor of Science - Global Business And Minor in Marketing
Kean University