Zachery Crystal
Purcell,OK
Summary
Experienced professional in Customer service, Welding, Service technician work and troubleshooting. Ability to adapt quickly to rapidly changing plans, work in all conditions, problem solve and learn. Dedicated with a strong work ethic and attention to detail.
Overview
7
7
years of professional experience
Work History
Telecommunications Technician
Abacus Technology
10.2023 - Current
- Installed and terminated Fiber Optic and Cat 5/6 Cable in multiple different settings across Tinker Air Force Base
- Implemented new telecommunications systems, enhancing overall efficiency and productivity.
- Increased network reliability through meticulous fusion splicing, termination, and testing of Fiber Optic and Cat 5/6 cables.
- Optimized network configurations for better signal quality and increased coverage area.
- Collaborated with cross-functional teams to design and deploy large-scale telecommunication projects.
- Conducted thorough site surveys to determine optimal locations for equipment placement, maximizing signal strength and reliability.
- Efficiently troubleshot Fiber-Optic and copper connections resulting in quicker restoration of services following outages.
- Read blueprints and schematics to correctly place equipment.
- Installed wiring, cabling and networking hardware on customer premises.
- Installed EMT Conduit in commercial buildings all across Tinker Air Force Base.
- Contributed to team productivity by collaborating with colleagues on complex installation projects, sharing knowledge, and assisting with problemsolving.
- Improved network performance by diagnosing and resolving complex telecommunications issues.
- Terminated single mode and multi mode Fiber with ever type of connector.
Underground Utility Locator
Heath Consultants
01.2023 - Current
- Photographed utility sites and marked lines with paint, flag and [Technique] for identification by excavating personnel.
- Worked outdoors in harsh conditions to complete utilities location requirements within expected timeframes.
- Reviewed maps and blueprints to identify locations for and sizes of underground utilities
- Actively responded to emergency situations pertaining to illegal digging and excavation accidents.
- Responded to service requests during and after business hours.
- Carried out day-day-day duties accurately and efficiently.
Electrical Apprentice
JF Electric
08.2022 - 12.2022
- Handled installation of electrical components by splicing, joining and connecting wire.
- Repaired light fixtures, controls, switches, relays and circuit breaker panels based on detailed evaluations.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Terminated wiring and connected circuits with correct techniques.
- Adhered to electrical and building codes when installing and repairing electrical systems or components.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
- Repaired systems, replaced malfunctioning parts, and supported electrical installations.
- Completed and checked wiring tasks through wall and floor conduits and holes accurately.
- Tested electrical systems functionality and continuity of circuits using devices such as ohmmeters, voltmeters and oscilloscopes.
Fiber Optic Technician
Trans-Tel Central
05.2022 - 08.2022
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Conducted site surveys to validate customer's infrastructure deliverables.
- Adhered to safety policies and procedures to install or remove IP set-top devices, optical network terminals and wireless access points.
- Set up networks and computers for business and residential customers.
- Worked closely with network administrators and server engineers to deliver quality service.
- Planned layouts and ran Fiber Optic into buildings and through walls, attics and crawl spaces.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Used coordination and planning skills to achieve results according to schedule.
- Coordinated installation of new users and relocations of existing users.
- Installed at or around five customer's per day.
MEM Service Technician
PepsiCo
06.2019 - 05.2022
- Evaluated systems according to predetermined checklist and noted issues.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Performed maintenance duties and safely handled chemicals and solutions.
- Installed new vehicle systems and components in response to service orders, recall actions and manufacturer instructions.
- Repaired Pepsi equipment such as soda fountains, vending machines and coolers.
- Utilized a company vehicle that i was required to maintain inventory on.
- Utilized my customer service skills to explain to the customer what the issue/issue's are with their equipment.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Explained diagnostic findings to customers and outlined repair or service options.
- Serviced over seven customer per day.
Welder
Atlas Fabrication
05.2019 - 06.2019
- Repaired manufactured products by dismantling, straitening, reshaping and reassembling parts.
- Welded in flat, horizontal, vertical and overhead positions.
- Set up and operated shielded metal arc and gas metal arc welding equipment.
- Prepared welding equipment to perform advanced welding work.
- Conducted special welds with extremely low tolerances for industrial operations.
- Fabricated waterbaths for oilfield pressure vessels
- Maintained correct arc length and movement speed to form specified fusion depth and bead.
- Inspected welds and checked critical measurements to meet specifications.
- Minimized warping using good fitting, burning and welding techniques.
Welder
Coughlin Equipment
06.2018 - 03.2019
- Repaired manufactured products by dismantling, straitening, reshaping and reassembling parts.
- Welded in flat, horizontal, vertical and overhead positions.
- Set up and operated shielded metal arc and gas metal arc welding equipment.
- Prepared welding equipment to perform advanced welding work.
- Inspected welds and checked critical measurements to meet specifications.
- Fabricated shop parts directly from blueprints.
- Operated hoists, cranes and power tools to dismantle equipment to find and remove defective parts.
- Fabricated pressure vessels, separators for the oilfield. Along with scrub pots and skirting for the vessels.
Crew Trainer
McDonald's
08.2017 - 05.2018
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
- Applied knowledge of previous supply needs and forecasted business levels to estimate required supplies.
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Greeted customers with smile and provided friendly service to professionally handle every need.
- Mentored junior employees to improve performance, food safety and customer service.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Set positive example for team members by providing high-quality, efficient service.
- Taught new team members correct procedures for all areas of operations.
- Maintained current knowledge of all team position requirements.
Education
No Degree - Welding
Eastern Oklahoma County Technology Center
Choctaw, OK05.2018
High School Diploma -
Choctaw High School
Choctaw, OK05.2018
Skills
- Customer Service
- Welding and Fabrication
- Clear Communication
- Critical Thinking
- Troubleshooting and Diagnostics
- Hand and Power Tool Operation
- Ability to adapt to rapidly changing plans
- Wire/Cable Installation
- Telecommunication skills
- Willing to Learn
- Working in any weather conditions
- Small parts repair and re-assembly
Timeline
Telecommunications Technician
Abacus Technology
10.2023 - Current
Underground Utility Locator
Heath Consultants
01.2023 - Current
Electrical Apprentice
JF Electric
08.2022 - 12.2022
Fiber Optic Technician
Trans-Tel Central
05.2022 - 08.2022
MEM Service Technician
PepsiCo
06.2019 - 05.2022
Welder
Atlas Fabrication
05.2019 - 06.2019
Welder
Coughlin Equipment
06.2018 - 03.2019
Crew Trainer
McDonald's
08.2017 - 05.2018
No Degree - Welding
Eastern Oklahoma County Technology Center
High School Diploma -
Choctaw High School
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