Judith Torres
San Diego
Summary
Cultivated leadership skills through diverse roles from high school to college. Achieved successful event planning by engaging with stakeholders and addressing obstacles. Enhanced mentorship experience by imparting life lessons and educational support to young children.
Overview
1
1
year of professional experience
Work History
Retail Sales Leader
World Market Cost Plus
La Jolla, CA
03.2022 - 06.2023
- Trained team members on product knowledge and customer service techniques.
- Executed daily sales strategies to enhance customer engagement and satisfaction.
- Managed inventory levels, ensuring accurate stock replenishment and organization.
- Analyzed sales data to identify trends and opportunities for improvement.
- Resolved customer inquiries and complaints efficiently to maintain loyalty.
- Assisted in achieving store targets through effective leadership and motivation of staff.
- Maintained clean store appearance by executing daily tasks such as dusting shelves, sweeping floors, and organizing products on display.
- Collaborated with colleagues to achieve monthly sales targets and maintain a positive work environment.
- Conducted regular price audits to ensure accuracy, minimizing discrepancies and enhancing customer trust.
- Facilitated effective communication between team members, fostering collaboration towards common goals.
- Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
- Optimized floor plans according to seasonal trends for better visibility of popular products leading to an improved shopping experience.
- Demonstrated leadership skills by taking initiative during store meetings to share best practices and mentor junior team members.
- Trained new team members, ensuring they confidently provided exceptional customer service.
- Assisted customers with returns and exchanges, resolving issues efficiently while maintaining a courteous demeanor.
- Enhanced customer satisfaction by promptly addressing concerns and offering tailored solutions.
- Managed inventory levels, preventing stockouts and optimizing merchandise displays for maximum appeal.
Education
Psychology
University of California San Diego
La JollaSkills
- Organizational Skills
- Training & development
- Customer service
- Retail Sales
- Group Therapy
- Team Management
- Tutoring
- Mentoring
- Communication skills
- Supervising experience
- Leadership
- Individual / Group counseling
Websites
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Sales Leader
World Market Cost Plus
03.2022 - 06.2023
Psychology
University of California San Diego