Judith Belin
Elgin,SC
Summary
Knowledgeable and dedicated customer service professional with extensive experience. Motivated to maintain customer satisfaction and contribute to company success. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
Work History
Customer Returns Processor
Amazon Fulfillment Distribution Center
07.2017 - 03.2023
- Collaborated with team members to facilitate returns quickly and provide outstanding customer service.
- Documented returned product details in VMI inventory tracking system.
Medicare Enrollment Specialist
Choice Health - National Direct Marketing
05.2016 - 04.2017
- Communicated with people from various cultures and backgrounds on application process.
- Documented all communication with applicants and inputted information into system.
- Followed guidelines when reviewing applicant data to determine eligibility for economic assistance.
Hazard Insurance Specialist
Assurant Specialty Property
11.2012 - 04.2016
- Researched and resolved routine and complex issues.
- Processed eligibility and benefits verification and authorization requests.
- Tracked pending authorizations to resolve discrepancies and avoid revenue loss.
Education
Medical Assisting
Southeastern College
Columbia, SC03.2024
High School Diploma -
South Florence High School
Florence, SC06.1984
Skills
- Microsoft Office
- Data Accuracy
- Performance Goals
- Active Learning
- Processing Item Returns
- Document and Records Management
- Complex Product Knowledge
- Administrative and Office Support
- Confidential Records Management
- Team Meetings
Accomplishments
Dean's List - October 1995 Florence-Darlington Technical College (Marketing) Florence, SC President's List - October 2009 Everest University (Medical Billing & Coding) Jacksonville, FL
Additional Information
Knowledge of: ICD, CPT Coding & HCPCS
Timeline
Customer Returns Processor
Amazon Fulfillment Distribution Center
07.2017 - 03.2023
Medicare Enrollment Specialist
Choice Health - National Direct Marketing
05.2016 - 04.2017
Hazard Insurance Specialist
Assurant Specialty Property
11.2012 - 04.2016
Medical Assisting
Southeastern College
High School Diploma -
South Florence High School
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