Judy Amador
Summary
Ethical, extremely self motivated and multi tasked. I am dedicated and capable to surpass any task given at hand. Quick hands on learner that adjust to any workload. Who would eventually advance within a company.
Overview
29
29
years of professional experience
Work History
Manager of Pizzeria
Palermo Pizzeria and Restaurant
Williamstown, New Jersey
08.2013 - Current
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Answer the phones, take orders, and help with distribute the food to our customers.
- Work the register and collect the monies due.
Family Advocate
Gateway Williamstown Head Start
Williamstown, New Jersey
08.2014 - 07.2019
- Completed applications with families and collected income information, birth certificates, all health forms, and input all data collected in the computer
- When to different communities to recruit children
- Children attendance
- Empowered families by providing them with tools and resources needed to make informed decisions about their futures.
- Identified available community resources and programs for families and children.
- Enhanced family support by conducting thorough assessments and identifying specific needs.
- Built trusting relationships with clients through active listening, empathy, and cultural sensitivity during interactions at work or home visits.
- Visited homes of families and maintained appropriate contact as directed by agency procedures.
- Connected families with essential services such as housing, healthcare, and education opportunities to improve overall quality of life.
- Trained new Family Advocates in best practices to ensure consistent service delivery across the organization.
- Assisted families in navigating the social services system, including applying for benefits, accessing resources and connecting with other family support services.
Preschool Teacher's Aide
Gateway Williamstown Head Start
Williamstown, New Jersey
08.2013 - 08.2014
- Supervised children during in-classroom activities and on playground.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Encouraged children to interact with each other and participate in group activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Organized snack time and nap hours.
- Communicated with parents to inform about child's progress and classroom behavior.
- Engaged and entertained children through recreational and educational activities.
Property Manager
Madison Court Apartments
Williamstown, New Jersey
07.2000 - 10.2011
- Job descriptions are the same as below
Property Manager
Florence Park Apartments
Vineland, New Jersey
06.1997 - 07.2000
- Apartment Rental
- Accounts Receivables
- Accounts Payables
- Eviction Filings
- Assisted with vouchers from the Housing Authority
- Filing, Faxing, Answering phones, Customer Service
- Maintenance work order reports
- Supply Ordering
- Notice to Cease
- Collected rent from tenants
- Move Outs
- Prepare lease for tenants
- Input payroll data from paychex's
- Prepare payments of bills for boss to sign
- General ledger of monthly reports EX: vacancy's,move outs, and evictions
- Generations of reports for past due rent balances
- Inspecting apartments prior to move in and at move out
- The returning of security Deposit, if applicable
- Calling of exterminator when necessary
- Took all rent deposit to the bank for the first six days of the month thereafter all deposits are mailed to the bank
- Employee Attendance
- Understand the overall market in which the property competes and survey competitors
- Reporting to and communicating with the owner
- Explore ways to lower costs
- Oversee day-to-day operations
- Maintain harmonious resident relations by communicating effectively with residents remembering to listen carefully and be there for them
- Problem solving and documentation of all complaints or unusual situations
- Effectively communicate with employees on a daily basis and hold monthly meetings
Switchboard Operator
Action Phone Answering Service
Vineland, New Jersey
05.1996 - 06.1997
- Operate communication systems, such as telephone, switchboard, intercom, and two-way radio
- Answering incoming calls, greeting callers, providing information, transferring calls and/or taking messages as necessary
- Route emergency call appropriately
- Page individuals to inform them of telephone calls, using paging and interoffice communication equipment l
- Page individuals to inform them of telephone calls, using paging and interoffice communication equipment
- Relay and route written and verbal messages
- Place telephone calls or arrange conference calls as instructed
Education
High School Diploma -
Thompson High School
01-2004
Skills
- Excellent Organizing Skills
- Customer Service
- Computer Proficiency
- Data Entry
- Telephone Answering
- Word Processing and Typing
- 10-Key Calculator
- Filing
- Fluent English and Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Family Advocate
Gateway Williamstown Head Start
08.2014 - 07.2019
Manager of Pizzeria
Palermo Pizzeria and Restaurant
08.2013 - Current
Preschool Teacher's Aide
Gateway Williamstown Head Start
08.2013 - 08.2014
Property Manager
Madison Court Apartments
07.2000 - 10.2011
Property Manager
Florence Park Apartments
06.1997 - 07.2000
Switchboard Operator
Action Phone Answering Service
05.1996 - 06.1997
High School Diploma -
Thompson High School