Timothy Pfeiffer
Canton,Michigan
Summary
Driven by a strong work ethic and exceptional customer service skills, I excelled at Palermo Restaurant and in leadership roles within the Order of the Arrow, Scouting's National Honor Society, enhancing team collaboration and boosting productivity. Demonstrated adaptability and ethical leadership, significantly contributing to large-scale event success and service excellence.
Overview
3
3
years of professional experience
Work History
Host
Palermo Restaurant
08.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
Line Cook
Palermo Restaurant
08.2021 - Current
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Section Chief
Section E2, Order of the Arrow
04.2023 - 05.2024
- Boosted employee morale by developing a positive organizational culture focused on recognition and growth opportunities.
- Implemented training programs to enhance staff knowledge and skills, boosting overall performance levels.
- Lead over 5,000 Order of the Arrow members both male and female.
- Planned and executed large scale camporee type events.
- Provided countless hours of service to the Boy Scouts of America.
Lodge Chief
Mishigami Lodge, Order of the Arrow
01.2022 - 03.2023
- Worked effectively in fast-paced environments.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- lead over 2,500 Order of the Arrow members both male and female.
- Planned and executed large scale camporee events across the state.
- Provided countless hours of service to the Boy Scouts of America.
Dishwasher
Palermo Restaurant
03.2021 - 01.2023
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Answered customer phone calls to take orders and answer questions.
Education
High School Diploma -
Divine Child High School
Dearborn, MI05.2024
Skills
- Customer Service
- Team Collaboration
- Multitasking proficiency
- Effective Time Management
- Adaptable to change
- Time Management
- Reliable and Trustworthy
- Highly motivated
- Strong Work Ethic
- Conflict de-escalation
- Ethical Leadership
- Motivation
Accomplishments
- Eagle Scout, Boy Scouts of America.
- Vigil Honor, Order of the Arrow.
- Section E2 RD Dunkin Leadership in Service Award
Timeline
Section Chief
Section E2, Order of the Arrow
04.2023 - 05.2024
Host
Palermo Restaurant
08.2022 - Current
Lodge Chief
Mishigami Lodge, Order of the Arrow
01.2022 - 03.2023
Line Cook
Palermo Restaurant
08.2021 - Current
Dishwasher
Palermo Restaurant
03.2021 - 01.2023
High School Diploma -
Divine Child High School
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