Judy Barthelemy

Resolved customer complaints independently or with aid of supervisor, provided customers with information on specials and discount deals, assisted counter staff in packing ready orders, and disputing to customers, make change and issued receipts or tickets to customers for each transaction, performed cash card, and check transactions to complete customer purchases, operated cash register to record transactions, accurately, and efficiently, checked, identification, or proof of age for alcohol and tobacco sales.

Monitored seating area and checked restrooms regularly to keep spotless, worked with front of house, staff to move tables and adjust seating to accommodate groups with special request, assisted managers with quickly resolving service and food related issues, took reservations by phone and walk-ins keeping scheduling demand and kitchen output in time to avoid overbooking, recorded available tables after seating each party using specialized seating software, documented reservations, and communicated changes to guest, answered customers, questions about our seating and menu information, took to go orders by phone, informed servers of newly seated parties for speedy service, assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.

Kept bar, presentable, and well-stocked to meet customers needs, performed opening and closing duties printing sales report setting up for incoming shift, preparing cash, drawers, and taking inventory. Organized bar, inventory and storage procedures to keep stock within optimal levels, and meet expected customer demands, followed alcohol awareness, procedures for preventing excessive guest intoxication. Operated efficiently in high-volume setting to prepare and serve more than number drinks per hour. Serve different flavors of hookah to customers.

Operator, cash register for cash check and credit card transactions with excellent accuracy levels, worked flexible, schedule, and extra shift to meet business needs, help customers complete purchases, locate items and join reward programs, restock, and organize merchandise in front lanes, replenish sales floors, merchandise, and organize shelves, racks and bins for optimal appearance.

Served high customer volumes during special events, nights and weekends perform opening and closing duties printing sales report setting up for incoming shift, preparing cash drawers, and taking inventory maintain a clean and organize workspace ensuring compliance with health and safety regulations kept bar presentable and well stocked to meet customers needs. Increase customer satisfaction by providing excellent service and crafting high-quality cocktails. Followed alcohol awareness procedures for preventing excessive guest intoxication.

Operated cash register to record transactions, accurately, and efficiently. Maintained current knowledge of store, promotions, and highlighted sales to customers. Conducted inventory counts and adding each item in stock and documenting in system. Prompted customers loyalty and consistent sales by delivering friendly service and knowledgeable assistance.

• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Assisted customers with returns, refunds and resolving transaction issues.