Judy Coots
Copan,USA
Summary
Experienced professional with a strong background in customer service, business management, and administrative support. Over 30 years of experience as a hairdresser, proficient in office administration, scheduling, financial management, and customer relations. Skilled in operating computers and office equipment. Currently expanding expertise in the medical field through a Certified Clinical Medical Assistant (CCMA) program. Hardworking, detail-oriented, and eager to learn new skills.
Overview
35
35
years of professional experience
1
1
Certification
Work History
Assistant
U.S. Census Bureau
01.2000
- - Conducted door-to-door census surveys, collecting demographic data
- - Completed official forms accurately and efficiently
Certified Clinical Medical Assistant
Ascension
03.2025 - Current
- Streamlined patient intake procedures, ensuring accurate documentation and efficient workflow.
- Optimized appointment flow through effective management of patient scheduling.
- Collaborated with interdisciplinary teams to coordinate comprehensive patient care.
- Prepared examination rooms and organized medical supplies for healthcare providers.
- Conducted basic clinical procedures, including vital sign measurements and lab specimen collection.
- Sanitized and restocked exam rooms, maintaining a safe environment for patients.
- Collected and documented essential patient medical information during intake processes.
- Prepared lab specimens for timely diagnostic evaluation.
- Coordinated communication between patients and healthcare providers to ensure accurate information flow.
Hairdresser
Super Six Haircuts
04.2012 - Current
- - Provide professional hair care services to clients, ensuring customer satisfaction
- - Answer phones, schedule appointments, and manage client records
- - Process payments and maintain an organized workspace
- - Educate clients on hair care products and techniques
Owner/Manager
Coots Mini
10.2005 - 08.2015
- - Managed all aspects of business operations, including contracts and customer service
- - Sent certified letters to delinquent customers and handled financial calculations
- - Maintained customer records and ensured compliance with storage policies
Administrative Assistant (Part-Time)
PepsiCo
08.2008 - 08.2011
- - Counted money from drivers and submitted daily settlement reports
- - Ran daily sales reports and processed donation invoices
- - Managed incoming mail and handled Pepsi Direct customer inquiries
- - Maintained and updated sales records for accuracy
Temp Worker (Holiday Season)
Staff Management/Amazon
01.2005 - 08.2006
- - Assisted in shipping, receiving, and order fulfillment using computer and scanner
- - Worked efficiently to meet daily shipping and inventory deadlines
Assistant Manager
Super Six Haircuts
01.1991 - 01.1998
- - Supervised staff, scheduled employees, and mentored team members
- - Managed daily business operations, including handling deposits and resolving discrepancies
- - Assisted with hiring decisions and customer service
Education
High School Diploma - undefined
Certified Clinical Medical Assistant - CCMA
05.2025
Expected Graduation
Cosmetology Certification - undefined
01.1991
Skills
- - Basic Life Support (BLS) Certified
- - Certified Clinical Medical Assistant (CCMA) Program - In Progress, Expected Graduation: May 2025
- - Clinical Skills: Phlebotomy, injections, vital signs, wound care, surgical instrument disinfection
- - Administrative & Business Management: Scheduling, contracts, bookkeeping, deposits, financial calculations, and recordkeeping
- - Technical Skills: Computer proficiency, office equipment operation, spreadsheet management, documentation, and reporting
- - Customer Service & Communication: Relationship management, consultation, phone etiquette, and problem resolution
Certification
- - Basic Life Support (BLS) Certified
- - Certified Clinical Medical Assistant (CCMA) Program
Timeline
Certified Clinical Medical Assistant - Ascension
03.2025 - Current
Hairdresser - Super Six Haircuts
04.2012 - Current
Administrative Assistant (Part-Time) - PepsiCo
08.2008 - 08.2011
Owner/Manager - Coots Mini
10.2005 - 08.2015
Temp Worker (Holiday Season) - Staff Management/Amazon
01.2005 - 08.2006
Assistant - U.S. Census Bureau
01.2000
Assistant Manager - Super Six Haircuts
01.1991 - 01.1998
Nova High School - High School Diploma,
ICC Cosmetology - Cosmetology Certification,
Tri-County Tech - Certified Clinical Medical Assistant, CCMA
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