Judith A DePinto
Dublin,OH
Summary
Experienced with managing front desk activities and maintaining welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail to streamline office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
9
9
years of professional experience
Work History
Senior Living Receptionist
Paramount Senor Living
Westerville, Ohio
07.2021 - Current
- Coordinated communication between residents, families, and staff to enhance service delivery.
- Maintained accurate scheduling of appointments and activities for residents and staff members.
- Oversaw visitor access protocols, ensuring compliance with safety regulations and policies.
- Managed front desk operations, ensuring efficient guest check-in and check-out processes.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Maintained confidentiality of information regarding clients and company.
Senior Living Receptionist
Carriage Court of Hilliard
Hilliard, Ohio
06.2017 - 12.2020
- Managed front desk operations, ensuring seamless visitor check-in and appointment scheduling.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Coordinated communication between staff, residents, and families to enhance resident experience.
- Maintained accurate records of resident information and appointments using electronic health record systems.
- Handled sensitive information with discretion while maintaining strict confidentiality standards.
Education
High School Diploma -
New Lexington High School
New Lexington, OHSkills
Typing
Adding Machine
Computer
Timeline
Senior Living Receptionist
Paramount Senor Living
07.2021 - Current
Senior Living Receptionist
Carriage Court of Hilliard
06.2017 - 12.2020
High School Diploma -
New Lexington High School