Judy East

• Devised processes to boost long-term business success and increase profit levels.
• Pushed Products and Service to new levels with more than $800,000 in yearly sales.
• Increased revenue by 20% by working closely with key vendors.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Managed order cycle to enhance business development and maintain sustainability and customer satisfaction.
• Created effective strategies to target new markets after researching and analyzing competitor behavior

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• Helped customers complete purchases, locate items.
• Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
• Logged reports, expenses, receipts and sales documents into digital database.
• Increased sales by 20% over offering advice on purchases and promoting additional products.
• Coached team on effective upselling and cross-selling methods
• Approached browsing customers to initiate conversations to determine buying preferences
• Trained new associates on cash register operations, conducting customer transactions and balancing drawer

• Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
• Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
• Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
• Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences