Summary
Overview
Work History
Education
Skills
Timeline
Generic

Judy Greene

Seligman

Summary

Attendance Secretary at Pea Ridge Public Schools with a proven track record in enhancing student engagement through effective attendance management. Skilled in data entry and organization, I improved attendance rates by accurately tracking absences while providing exceptional customer service and support to parents and staff. Reliable and detail-oriented, I thrive in fast-paced environments.

Organized administrative professional with hands-on experience in managing attendance records and supporting office operations. Known for strong attention to detail and reliability in maintaining accurate records and performing various clerical duties. Excellent team collaborator with results-driven approach, adaptable to changing needs and priorities. Proficient in data entry, communication, and time management.

Overview

38
38
years of professional experience

Work History

Attendance Secretary

Pea Ridge Public Schools
08.2023 - Current
  • Managed daily attendance records using student information systems.
  • Coordinated communication between parents, teachers, and administration regarding student attendance issues.
  • Assisted in developing attendance policies to improve student engagement and accountability.
  • Liaised with school counselors to support students with chronic absenteeism through targeted outreach efforts.
  • Collaborated effectively with other administrative staff members for seamless coordination during events such as report card distribution or parent-teacher conferences.
  • Handled parent calls requesting student early dismissal for approved reasons and facilitated release of students from class.
  • Demonstrated flexibility and adaptability by assisting with other administrative duties as needed, including front desk coverage and clerical tasks.
  • Improved student attendance rates by accurately tracking and monitoring daily absences and tardiness.
  • Maintained student attendance records for students and recorded in student information system.
  • Streamlined the attendance process for efficiency with timely data entry and attention to detail.

Administrative/Customer Service Manager

WalMart
06.1987 - 06.2006
  • Managed daily customer inquiries, ensuring timely resolutions and enhanced customer satisfaction.
  • Developed and implemented training programs for new staff to improve service quality.
  • Analyzed customer feedback to identify improvement areas and drive service enhancements.
  • Maintained accurate records of customer interactions using CRM software for efficient tracking.
  • Established best practices for handling escalated complaints, reducing response times significantly.
  • Led regular team meetings to discuss challenges, share insights, and foster a collaborative environment.
  • Resolved customer complaints while prioritizing customer satisfaction and loyalty.
  • Took ownership of customer issues and followed problems through to resolution.
  • Managed a team of customer service representatives, fostering a positive work environment focused on teamwork and collaboration.
  • Supervised employees and assessed performances to determine training needs and define accurate plans for decreasing process lags.
  • Improved team morale by establishing recognition program for exceptional customer service.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.

Education

Pea Ridge High School
Pea Ridge, AR

Skills

  • Strong organization
  • Filing systems management
  • Administrative support
  • Document preparation
  • Attendance tracking
  • Report generation
  • Multitasking and time management
  • Customer service
  • Attention to detail
  • Multitasking
  • Reliability
  • Telephone and email etiquette

Timeline

Attendance Secretary

Pea Ridge Public Schools
08.2023 - Current

Administrative/Customer Service Manager

WalMart
06.1987 - 06.2006

Pea Ridge High School

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