Judy Gutierrez Fuselli
Brookhaven,PA
Summary
Confident training leader with demonstrated planning, organizational, and leadership abilities focused on new hire training for all branch staff and executive staff. Highly effective at educating people at all different skill levels.
Overview
27
27
years of professional experience
Work History
Consumer Training Manager VP
JPMorgan Chase
02.2019 - 12.2022
- Communicated all learning and performance objectives, schedules, and training assessments to upper management.
- Conducted regular performance reviews, observations and coaching to my team located across the country
- Alternated training methods to diversify instruction, strengthen learning opportunities, and enhance program success.
- Spearheaded design and implementation of multiple training courses to establish successful onboarding of new employees.
- Collaborated with other departments to align training programs with organizational goals and objectives.
- Trained trainers to effectively facilitate all new hire training needs for all new build branches in the company Nationwide
Consumer Trainer II VP
JPMorgan Chase
01.2018 - 01.2019
- Created and oversaw 17 training programs for operations to meet all new build needs.
- Worked directly with learning solutions, HR and legal to develop customized training manuals for new build new hire employees for a total of 500 branches
- Facilitated virtual, in-person and blended learning sessions.
- Analyzed and evaluated training effectiveness and program outcomes.
- Trained and mentored 1000+ new personnel hired to fulfill various roles.
- Utilized variety of instructional design methodologies to create effective learning experiences.
Consumer Trainer
JPMorgan Chase
07.2010 - 01.2018
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Utilized variety of instructional design methodologies to create effective learning experiences.
- Analyzed and evaluated training effectiveness and program outcomes.
- Facilitated virtual, in-person and blended learning sessions.
Consumer Bank District Manager
JPMorgan Chase
02.2007 - 07.2010
- Supervised 18 branch locations, enforcing high-quality standards of operation.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
- Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
Branch Manager
JPMorgan Chase
02.1996 - 06.2010
- Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
- Complied with regulatory guidelines and requirements.
- Established internal audit procedures to validate and improve accuracy of financial reporting.
- Interviewed and hired talented individuals with top-level strengths, improving organizational talent, and skill set.
Education
No Degree - Elementary Education And Music
Louisiana State University
Baton Rouge, LA05-1983
Skills
- Leadership training
- Training solutions development
- Staff presentations
- Classroom instruction
- Training oversight
- Training delivery
- Class coordination
Timeline
Consumer Training Manager VP
JPMorgan Chase
02.2019 - 12.2022
Consumer Trainer II VP
JPMorgan Chase
01.2018 - 01.2019
Consumer Trainer
JPMorgan Chase
07.2010 - 01.2018
Consumer Bank District Manager
JPMorgan Chase
02.2007 - 07.2010
Branch Manager
JPMorgan Chase
02.1996 - 06.2010
No Degree - Elementary Education And Music
Louisiana State University
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