Judy Jensen
Overland Park,KS
Summary
Personable and dedicated Customer Service Representative with extensive experience in distribution industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Customer Service Representative/Purchasing Agent
Terminix Int'l LLC dba Pest Control Supplies
Riverside, MO
04.2013 - Current
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service, and resolution of issues in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and payments.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Developed strong relationships with customers by providing personalized assistance and support through calls and emails.
- Managed company websites, processing orders, updating product information and pricing.
Education
Associates /Administrative - Administrative Assistance And Secretarial Science
Hutchinsoin Area Vo-Tech Institutre
Hutchinson, MN05-1975
Skills
- Call Management / Inbound & Outbound
- Professional telephone demeanor
- Order Processing
- Data Entry
- Data Collection
- Account Updating
- Customer Relations
- Payment Processing / credit card / check
- Document Control
- Purchasing / Receiving Processing
- Shipping / Appointment Scheduling
Affiliations
- Singing in church choir
- Reading
- Doing handcrafts
Certification
- Missouri Pesticide Dealer's License
- International Maritime Dangerous Goods Code 39-18 Certificate of Completion
Timeline
Customer Service Representative/Purchasing Agent
Terminix Int'l LLC dba Pest Control Supplies
04.2013 - Current
Associates /Administrative - Administrative Assistance And Secretarial Science
Hutchinsoin Area Vo-Tech Institutre
- Missouri Pesticide Dealer's License
- International Maritime Dangerous Goods Code 39-18 Certificate of Completion
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