Judy L. Dean
New Braunfels,TX
Summary
Customer service leader with 15+ years across real estate sales and event operations. Strong negotiator and clear communicator who guides clients from first touch through seamless closings and memorable events. Coordinates vendors and stakeholders, ensures compliance, and resolves issues in real time. Detail-driven multitasker who elevates guest satisfaction, repeat business, and operational efficiency.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Event Manager
Walters Weddings
New Braunfels, TX
10.2025 - Current
- Lead venue and Food & Beverage operations during wedding events; oversee team briefings and on-floor execution.
- Ensure timeline adherence, service quality, and safety/compliance; coordinate with couples, vendors, and planners.
Realtor
Keller Williams Heritage
New Braunfels, TX
10.2022 - Current
- Represent buyer/sellers, negotiating contracts, repairs, and concessions to drive successful closings.
- Guide clients through the full transaction lifecycle - from search and offer to inspections, escrow, and closing.
- Prepare, review, and coordinate purchase agreements, addenda, disclosures, and closing documents for accuracy and compliance.
- Communicate proactively with clients to set expectations and resolve issues promptly.
EVENT STAFF/SERVER
Hill Country Event Staff
San Antonio, TX
09.2023 - 08.2024
- Provided excellent customer service by anticipating needs and responding promptly to requests
- Greeted and accommodated guests, building positive experience from first interaction
- Demonstrated ability to interact with customers in a friendly and professional manner
- Prepared and served food and beverages to customers for weddings/private events
- Executed seamless front-of-house tasks, creating unforgettable dining moments resulting in customer loyalty
- Collaborated with departmental leaders to establish organizational goals, strategic plans and objectives
- Worked with coworkers to complete tasks
- Provided efficient and courteous service to customers at all times
- Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members.
Realtor/Home Stager
Coldwell Banker D'Ann Harper Realtors
New Braunfels, TX
11.2014 - 10.2022
- Guided buyers and sellers throughout the full transaction lifecycle with clear communication and proactive service.
- Collaborated with real estate agents for successful home sales through optimal staging techniques.
- Exhibited excellent communication and interpersonal skills when interacting with clients
- Drove listings and buyer activity via advertising, open houses, MLS exposure, and community events.
Sales Consultant
Perry Homes
New Braunfels, TX
09.2013 - 10.2014
- Managed the full new-home process from prospecting to escrow, delivering a consultative customer experience.
- Marketed and hosted model homes and neighborhood events to generate qualified traffic.
- Coordinated communication with homebuyers, mortgage lenders, and realtors to move contracts to close.
Sales Consultant
D.R. Horton
New Braunfels/San Antonio, TX
05.2005 - 09.2013
- Awarded Highest Customer Satisfaction ( Sep 2012-Mar 2013)
- Won Top Sales Award for 1st, 2nd, 3rd and 4th quarters 2010
- Managed the complete new-home sales process, from discovery and community tours to contract execution and closing.
- Selected floor plans and curated exterior/interior options for field models.
- Communicated with clients, mortgage lenders and real estate agents to advance deals to close.
Education
Some College (No Degree) - Business
University of Maryland,
London, EnglandSan Antonio College
TX01-2001
Skills
- Strong communication skills
- Excellent teamwork
- Real estate sales expertise
- Client-focused service
- Highly professional
Certification
Licensed Realtor TX #647726
Timeline
Event Manager
Walters Weddings
10.2025 - Current
EVENT STAFF/SERVER
Hill Country Event Staff
09.2023 - 08.2024
Realtor
Keller Williams Heritage
10.2022 - Current
Realtor/Home Stager
Coldwell Banker D'Ann Harper Realtors
11.2014 - 10.2022
Sales Consultant
Perry Homes
09.2013 - 10.2014
Sales Consultant
D.R. Horton
05.2005 - 09.2013
Some College (No Degree) - Business
University of Maryland,
San Antonio College