Judy Merica
Post Falls,ID
Summary
Detail-oriented healthcare professional transitioning into Medical Billing and Coding with extensive experience in patient care, interpreting physician orders, insurance verification, and medical documentation. An Honor Graduate from DeVry University in Medical Billing & Coding, complemented by CPC Certification through AAPC, showcasing a strong foundation in the field. Proficient in revenue cycle support, HIPAA compliance, patient registration, claims processing, data accuracy, and effective healthcare communication. Committed to leveraging a comprehensive skill set to enhance operational efficiency and ensure optimal patient outcomes in a dynamic healthcare environment.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Lab Assistant
Kootenai Health
04.2025 - Current
- Facilitate patient registration and conduct insurance coverage verification with accuracy and professionalism.
- Manage patient records and enforce proper documentation, adhering to HIPAA regulations.
- Support laboratory operations, patient registration, and revenue cycle processes through accurate data entry, insurance verification, and customer service.
- employ Epic system for physician order entry.
Certified Phlebotomist
LabCorp
12.2009 - 04.2025
- Maintained accurate patient and specimen documentation while ensuring compliance with healthcare regulations.
- Delivered excellent patient service in high-volume clinical settings.
- Trained staff on proper procedures, documentation standards, and patient interaction.
Certified Phlebotomist
Quest Diagnostics
02.2008 - 08.2009
- Validated specimen collection orders and maintained accurate records and reporting.
- Packaged and processed laboratory specimens while following regulatory requirements.
Certified Phlebotomist
Fort Sanders Regional Medical Center
05.2007 - 02.2008
- Collected patient information and ensured accurate documentation for laboratory testing.
- Worked collaboratively with healthcare staff to support patient care and workflow efficiency.
Education
CPC - Medical Billing/Coding
AAPC
03-2026
Undergraduate Studies - Medical Billing & Coding
DeVry University
Phlebotomy - Phlebotomy
Tennessee College of Applied Technology
Athens, TN03-2008
Certified Nursing Assistant - Certified Nursing Assistant
Dekalb Technology
Covington,GA01-1993
Skills
- Revenue Cycle Support
- CPT/ICD-10 Knowledge
- HCPCS knowledge
- Insurance Verification
- Patient Registration
- HIPAA Compliance
- Medical Terminology
- Data Entry
- Electronic Medical Records (EMR)
- Customer Service
- Interpreting physician orders
- Laboratory Operations
Certification
- AAPC – CPC-A Certification
- Tennessee College of Applied Technology – Phlebotomy Certification
- Dekalb Technical College – Certified Nursing Assistant (CNA) Certification
Timeline
Lab Assistant
Kootenai Health
04.2025 - Current
Certified Phlebotomist
LabCorp
12.2009 - 04.2025
Certified Phlebotomist
Quest Diagnostics
02.2008 - 08.2009
Certified Phlebotomist
Fort Sanders Regional Medical Center
05.2007 - 02.2008
CPC - Medical Billing/Coding
AAPC
Undergraduate Studies - Medical Billing & Coding
DeVry University
Phlebotomy - Phlebotomy
Tennessee College of Applied Technology
Certified Nursing Assistant - Certified Nursing Assistant
Dekalb Technology