Judy Neylon
Painesville,OH
Summary
Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
13
13
years of professional experience
Work History
Phlebotomist
Biolife Plasma Services
Mentor, OH
11.2019 - 01.2020
- Responded quickly and effectively to emergency situations.
- Followed all safety protocols when handling hazardous materials.
- Assisted in the preparation of laboratory specimens for analysis and testing.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Prepared specimens for transport to external laboratories.
Front Office Manager
Mentor Dental Care
Mentor, OH
03.2018 - 09.2018
- Maintained filing system for records, correspondence and other documents.
- Maintained confidential records relating to personnel matters.
- Monitored inventory levels and placed orders when needed.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Supervised staff members, organized schedules and delegated tasks.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Beauty Expert/MIC Manager in Charge
Giant Eagle
Painesville, OH
07.2011 - 11.2016
- Provided feedback to management concerning customer satisfaction levels with existing services and products.
- Organized promotional events such as fashion shows, charity galas, and product launches.
- Developed marketing campaigns to promote beauty services offered by the company.
- Provided beauty consultations and recommended appropriate products to customers.
- Managed inventory levels of supplies to ensure adequate stock was available at all times.
- Demonstrated how to apply makeup, skincare products, and other beauty treatments.
- Resolved customer complaints regarding service or product issues in a timely manner.
- Cultivated relationships with suppliers for purchasing cosmetics and related items at competitive prices.
Companion Caregiver
First Light Home Care
Chardon, OH
02.2022 - 07.2024
- Help with all of everyday needs
- Organized interactive activities like puzzles or board games that stimulate cognitive functioning.
- Observed changes in client behavior or physical condition and reported to supervisor or family members.
- Provided companionship and emotional support to elderly clients.
- Assisted with activities of daily living such as bathing, grooming, dressing, and meal preparation.
- Assisted with mobility issues by providing assistance with walking or transferring from one place to another.
- Maintained a clean, safe environment for clients by performing light housekeeping tasks such as laundry, vacuuming, dusting.
School Van Driver
ESC of The Western Reserve
Painesville, OH
08.2021 - Present
- Provided assistance to disabled passengers when necessary.
- Adhered to traffic laws at all times while operating vehicle.
- Participated in safety training programs as required by employer.
Education
Certificate - Phlebotomy
Phlebotomy Training Specialists
Independence, OH04-2017
License - Esthetics
Brown Aveda Institute
Mentor, OH08-2010
Certified - Dental Assisting
Cleveland Institute of Dental-Medical Assistants
Mentor, OH08-1997
Skills
- Data Entry
- Task Delegation
- Employee Interviewing
- Assignment Delegation
- Attention to Detail
- Management Consultation
- Excellent Communication
- Continuous Improvement
- Time management abilities
- Problem-Solving
- Self Motivation
- Responsible and Dependable
Timeline
Companion Caregiver
First Light Home Care
02.2022 - 07.2024
School Van Driver
ESC of The Western Reserve
08.2021 - Present
Phlebotomist
Biolife Plasma Services
11.2019 - 01.2020
Front Office Manager
Mentor Dental Care
03.2018 - 09.2018
Beauty Expert/MIC Manager in Charge
Giant Eagle
07.2011 - 11.2016
Certificate - Phlebotomy
Phlebotomy Training Specialists
License - Esthetics
Brown Aveda Institute
Certified - Dental Assisting
Cleveland Institute of Dental-Medical Assistants