Knowledgeable professional bringing valuable experience and a proven track record of success. Demonstrated skills in problem-solving, detailed record keeping, and effective communication. Dependable - you can trust me to work remotely.
Overview
21
21
years of professional experience
Work History
Member Services Professional
American Express Travel Rltd Svcs Co,Inc
07.2024 - Current
Developed strong relationships with members, leading to increased loyalty and a positive brand image.
Assisted in the implementation of new membership programs, contributing to organizational growth and expansion.
Safety Manager
Prospect Airport Service, DFW Int'l Airport
12.2021 - 07.2024
Conducted thorough accident investigations to identify root causes and prevent future occurrences.
Handled passenger anxiety and provided comfort and satisfaction to them and their families.
Registered Representative
New York Life & NYLIFE Securities
04.2004 - 02.2015
Developed strong relationships with clients through regular communication and portfolio reviews, resulting in increased trust and retention rates.
Greeted customers warmly to set tone of customer experience and provide welcoming and friendly atmosphere.
Collected, arranged, and input information into database system.
Maintained strict compliance with industry regulations and company policies, ensuring a consistently professional approach to all aspects of the role.