Judy Schroeder
Wyoming
Summary
Strategic leader known for driving sales growth and managing customer relationships. Experienced in achieving measurable outcomes through effective sales contest leadership and team performance management.
Overview
23
23
years of professional experience
Work History
Branch Manager
Mercantile Bank Of Michigan
Grand Rapids
02.2018 - Current
- Bank officer since 2023.
- Branch Manager since 2022. Worked as both a Personal Banker and a Live ATM Specialist.
- Drive sales by leading the Sales Contest Committee since 2024.
- Led the bank in dashboard metrics for the last two years.
- Manage the corporate headquarters location.
Supervisor
Starbucks
Wyoming
03.2015 - 02.2018
- Trained and mentored new team members on procedures and company standards.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Developed strategies to improve team performance and productivity.
Store Manager
Lane Bryant
Grand Rapids
04.2011 - 07.2014
- Recruited, trained and supervised new employees.
- Developed strategies to maximize sales and profitability.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
Area Sales Manager
Borders Books and Music
Ann Arbor
10.2002 - 02.2011
- Set individual sales targets with sales team, aligning with company objectives.
- Cultivated a culture of success and ongoing business and goal achievement within the team.
- Managed sales pipeline and forecasted monthly, quarterly, and annual sales targets.
- Monitored sales team performance and provided effective training to help each reach targets.
Education
Bachelor of Arts - Business Management
Michigan State University
East Lansing, MI08-1991
Skills
- Financial analysis
- Sales forecasting
- Risk management
- Regulatory compliance
- Customer relationship management
- Excels in team leadership
- Staff recruitment
Affiliations
Treasurer for ARC Kent County Board of Directors
Timeline
Branch Manager
Mercantile Bank Of Michigan
02.2018 - Current
Supervisor
Starbucks
03.2015 - 02.2018
Store Manager
Lane Bryant
04.2011 - 07.2014
Area Sales Manager
Borders Books and Music
10.2002 - 02.2011
Bachelor of Arts - Business Management
Michigan State University