Judy Sherburne
Santa Maria,CA
Summary
Highly efficient for being a Crew Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Host position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Crew Member
Carl's Jr
2185 S Broadway
10.2021 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Aided management in achieving staffing goals through active involvement in recruitment efforts, including interviews and orientation sessions for new hires.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Reconciled receipt totals, cash and credit payments to address shortages.
Seasonal Worker
UPS
309 Cooley Ln
12.2023 - 12.2023
- Enhanced customer satisfaction by providing efficient and friendly service during peak holiday seasons.
- Assisted in maintaining a clean and organized store environment, resulting in increased sales and positive customer feedback.
- Supported inventory management tasks by conducting regular stock checks and updating records accordingly.
- Contributed to team success by consistently meeting or exceeding individual sales targets during seasonal periods.
- Collaborated with colleagues to ensure smooth operations during high-traffic times, minimizing wait times for customers.
- Exceeded performance expectations in both speed and accuracy when processing customer orders in fast-paced environments, leading to increased productivity for the team as a whole.
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Communicated with coworkers and management to report challenges.
- Transported and loaded harvested items into delivery trucks.
- Checked system to receive orders and directions to correct item locations.
Education
No Degree - Animal Science
Allan Hancock College
Santa Maria, CAHigh School Diploma -
Pioneer Valley High School
Santa Maria, CA06.2023
Skills
- Drive-Thru Operations
- Order Management
- Safe Food Handling
- Menu Memorization
- Food Running
- Inventory Restocking
- Health Code Compliance
- Customer Service
- Customer Engagement
- Beverage Preparation
- Flexible Schedule
- Hospitality Service Expertise
- Visual Communication
- Cash Handling
- Teamwork and Collaboration
- Heavy Lifting
- Cleaning
- Crew Leadership
- Multitasking abilities
- Positive attitude
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Seasonal Worker
UPS
12.2023 - 12.2023
Crew Member
Carl's Jr
10.2021 - Current
No Degree - Animal Science
Allan Hancock College
High School Diploma -
Pioneer Valley High School