Overview
Work History
Education
Skills
Timeline
Generic

Judy Storm

Las Vegas

Overview

38
38
years of professional experience

Work History

Customer Service Representative

Las Vegas Motor Speedway
Las Vegas, NV
03.2009 - Current

Help customers find product and assist with purchases

Take customers on tours and share my knowledge of the race track

Inventory

Tagging merchandise

Cage Manager

Boyd Gaming
Las Vegas, NV
01.1989 - 12.2023

Help customers find product and assist with purchases

Take customers on tours and share my knowledge of the race track

Inventory

Tagging merchandise

Education

High School Diploma -

Eldorado High School
Las Vegas, NV

Skills

  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Customer relations
  • Problem resolution
  • Relationship building
  • Computer proficiency
  • Conflict resolution
  • Complaint handling
  • Microsoft Excel
  • Complaint resolution
  • Payment processing
  • Professional telephone demeanor
  • Scheduling
  • Paperwork processing
  • Team development
  • Administrative support
  • Customer relationship management (CRM)
  • Prioritization
  • Staff training
  • De-escalation techniques
  • Filing
  • Dispute resolution
  • Spreadsheets
  • Office equipment proficiency
  • Staff education and training
  • Conflict mediation
  • Proofreading
  • Stock management
  • Product promotion
  • POS systems expert
  • Warehousing functions

Timeline

Customer Service Representative

Las Vegas Motor Speedway
03.2009 - Current

Cage Manager

Boyd Gaming
01.1989 - 12.2023

High School Diploma -

Eldorado High School
Judy Storm