Judy West
Las Vegas,NV
Summary
Dynamic Core Clinical Analyst committed to optimizing systems performance for reduced operational costs and streamlined workflows. Performs timely software installations and tests alongside routine troubleshooting to facilitate system transitions and minimize downtime. Simplifies complex topics and processes to make technical interactions less intimidating for average users. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
13
13
years of professional experience
Work History
Core Clinical Analyst
University Medical Center Of Southern Nevada
03.2015 - Current
- Provided consultation to customers requesting information about applications and data hosting.
- Designed, implemented and monitored changes to operations and processes.
- Identified, tested and implemented changes to customer specific software and configurations to support overall application availability.
- Maintained strong customer relationships and met service level expectations for supported services.
- Defined IT process workflows through meetings with stakeholders.
- Analyzed technical problems with high accuracy and attention to detail.
- Troubleshot incidents reported by end-users to schedule system changes and identify permanent solutions.
- Analyzed existing systems and databases and recommended enhancements to solve business needs
- Skilled at working independently and collaboratively in team environment.
Senior Clinical Analyst
Xerox Healthcare Consulting
11.2012 - 02.2015
- Collaborated with medical teams to create uniform standards for clinical data reporting.
- Enforced strict data validation rules to maintain accuracy and completeness of clinical data.
- Managed system for secure storage, transmission and manipulation of clinical data.
- Skilled at working independently and collaboratively in a team environment.
- Assisted with database upgrades and migrations by performing user acceptance testing.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
Senior Clinical Analyst
Vanguard Health Care
08.2010 - 11.2012
- Collaborated with medical teams to create uniform standards for clinical data reporting.
- Assisted with database upgrades and migrations by performing user acceptance testing.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
Education
No Degree - Nursing Informatics
University of Phoenix
Tempe, AZ11.2012
Bachelor of Science - Nursing
Regis University
Denver, CO05.2007
Skills
- Team Support
- Problem Resolution
- Third-Party Systems Integration
- EPIC Reporting
- Manual Testing
- EPIC EMR
- Customer Satisfaction
- Knowledge Base
Timeline
Core Clinical Analyst
University Medical Center Of Southern Nevada
03.2015 - Current
Senior Clinical Analyst
Xerox Healthcare Consulting
11.2012 - 02.2015
Senior Clinical Analyst
Vanguard Health Care
08.2010 - 11.2012
No Degree - Nursing Informatics
University of Phoenix
Bachelor of Science - Nursing
Regis University
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