Proven Certified Medical Assistant with extensive experience at IU Health Physicians Family Medicine, demonstrating expertise in HIPAA Compliance and promoting teamwork. Excelled in enhancing clinic efficiency and patient care through critical thinking and effective communication. Achieved significant improvements in patient experience and safety protocols.
Overview
10
10
years of professional experience
Work History
Certified Medical Assistant
IUHP Women's Health West
1115 Ronald Reagan Pkwy Suite 266 Avon, Indiana
03.2022 - 06.2024
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Sanitized, restocked, and organized exam rooms and medical equipment.
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Documented vital signs and health history for patients in clinic and hospital environments.
Taught patients about medications, procedures, and care plan instructions.
Increased patient safety by meticulously following infection control protocols and maintaining a sterile environment.
Consistently maintained up-to-date certifications, demonstrating dedication to professional development and quality patient care.
Certified Medical Assistant
IU Health Physicians Family Medicine
1520 Senate Ave Indianapolis, Indiana
08.2021 - 03.2022
Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Documented vital signs and health history for patients in clinic and hospital environments.
Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
Reduced wait times for patients by maintaining an organized schedule and swiftly preparing examination rooms.
Assisted with routine checks and diagnostic testing by collecting and processing specimens.
Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Taught patients about medications, procedures, and care plan instructions.
Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Certified Nursing Assistant
Miller's Merry Manor
259 W Harrison St Mooresville, In 46158
03.2019 - 08.2021
Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
Assisted patients with daily living activities for enhanced comfort and wellbeing.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
Hospice Caregiver
Brighton Hospice
280 E 96th St, Indianapolis, In 46240
04.2014 - 06.2021
Maintained detailed documentation of patient progress and communicated updates to the hospice care team effectively.
Utilized effective time management skills to balance patient care, administrative tasks, and continuing education requirements.
Assisted in maintaining patients'' dignity by addressing their emotional, spiritual, and physical needs.
Demonstrated cultural sensitivity while serving diverse populations facing terminal illness throughout various communities.
Education
National Health Career Association Certificate - Medical Assisting
Vincennes University
Vincennes, IN
06.2021
No Degree - Nursing
Ivy Tech Community College of Indiana
Indianapolis, IN
06.2020
Skills
HIPAA Compliance
Medical Terminology
Specimen's collection and processing
Patient Scheduling
WIN Essential Soft Skills Certification
Communicating Effectively
Conveying Professionalism
Promoting Teamwork and Collaboration
Thinking Critically and Solving Problems
CPR, Basic Life Support for Healthcare Providers
Trained With the Trophon
Languages
Spanish
Professional Working
American sign language
Elementary
Timeline
Certified Medical Assistant
IUHP Women's Health West
03.2022 - 06.2024
Certified Medical Assistant
IU Health Physicians Family Medicine
08.2021 - 03.2022
Certified Nursing Assistant
Miller's Merry Manor
03.2019 - 08.2021
Hospice Caregiver
Brighton Hospice
04.2014 - 06.2021
National Health Career Association Certificate - Medical Assisting
Certified Medical Assistant at University of Mississippi Medical Center, UMMCCertified Medical Assistant at University of Mississippi Medical Center, UMMC