JUGENS BIDONNE
Clearwater,FL
Summary
Achieved significant client satisfaction and retention at Health Plan One by leveraging insurance sales expertise and exceptional client relationship management skills. Excelled in risk assessment, increasing sales targets by identifying client needs and offering tailored insurance solutions. Demonstrated a strong ability to adapt and learn, enhancing agency reputation through knowledgeable advice and personalized service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Licensed Insurance Agent
Health Plan One
04.2021 - Current
- Calculated quotes and educated potential clients on insurance options.
- Recommended type and amount of coverage based on analysis of customers' circumstances using persuasive sales techniques.
- Leveraged knowledge of company insurance products and services to advise customers on appropriate choices.
- Improved client satisfaction by providing tailored insurance solutions and exceptional customer service.
- Established trust with clients through transparent communication regarding policy costs, coverages, exclusions, limitations, endorsements or riders available upon request.
- Enhanced cross-selling success by identifying complementary products that would further protect clients'' assets or reduce liability exposure.
- Consistently met or exceeded sales targets through diligent prospecting, follow-up, and effective closing strategies.
- Delivered outstanding first-contact resolution rates when assisting clients with inquiries about premiums or billing issues.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Increased policy sales by conducting thorough needs assessments and presenting suitable coverage options.
- Enhanced agency reputation through consistent provision of accurate, timely, and knowledgeable advice on insurance policies and regulations.
Sales Agent
Spectrum
07.2020 - 04.2021
- Developed strong relationships with clients through excellent customer service and regular followups.
- Assisted call-in customers with questions and orders.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Negotiated contracts with prospective clients, helping to secure long-term business partnerships.
- Negotiated pricing with vendor suppliers to fit customer budgets and generate maximum gross profit.
- Increased sales revenue by consistently meeting and exceeding sales targets.
PEPSICO
Sales Merchandising
07.2012 - 02.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Sales Associate
Menards
08.2010 - 04.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Education
Bachelor of Arts - Christian Ministries
Trinity College of Florida
New Port Richey, FL01.2025
Bachelor of Arts - Computer Information Technology
St Petersburg College
Clearwater, FL01.2022
Skills
- Insurance sales expertise
- Risk Assessment Knowledge
- Insurance product expertise
- Client Relationship Management
- Client Retention
- Client Account Management
Certification
- [Area of expertise] License - [Timeframe]
240 Health license
Languages
French
Professional Working
Timeline
Licensed Insurance Agent
Health Plan One
04.2021 - Current
Sales Agent
Spectrum
07.2020 - 04.2021
PEPSICO
Sales Merchandising
07.2012 - 02.2018
Sales Associate
Menards
08.2010 - 04.2013
Bachelor of Arts - Christian Ministries
Trinity College of Florida
Bachelor of Arts - Computer Information Technology
St Petersburg College