Juhi Pattani
New York,NY
Summary
Experienced healthcare professional with over 3 years specializing in patient coordination, EHR/EMR systems (Epic, AdvanceMed), and healthcare administration. Proven success in reducing insurance denial rates, streamlining billing workflows, and ensuring accurate ICD-10 coding. Skilled in payer portal navigation, insurance authorization, appeals, and healthcare data analysis. Holds a Master’s in Healthcare Administration with a 4.0 GPA and currently pursuing PMP certification to enhance project management skills. Seeking a challenging role in healthcare operations, payer programs, or administrative management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Physical Therapy Coordinator
Theradynamics
New York, NY
06.2024 - Current
- Managed scheduling, insurance verification, and payer authorization
- Reduced insurance denials by 18% through improved documentation
- Enhanced patient recovery by developing and implementing individualized physical therapy plans.
- Completed passive and active manual therapy techniques to help patients manage pain and related symptoms.
- Coordinated community outreach events to raise awareness of physical therapy services available at the clinic.
- Coordinated patient scheduling to optimize therapy session availability and reduce wait times.
Healthcare Administration Intern
Renaissance Behavioral Health
Cleveland, OH
01.2024 - 05.2024
- Analyzed payer timelines; implemented changes that reduced delays
- Developed policies to ensure compliance with HIPAA standards.
Medical Administrative Assistant
University Hospitals Parma Medical Center
Cleveland, OH
02.2022 - 12.2022
- Oversaw insurance checks, co-pays, and appointment intake
- Supported ICD‑10 coding and billing accuracy
Medical Assistant Intern
Cleveland Clinic Main Campus
Cleveland, OH
10.2021 - 12.2021
- Verified coverage and recorded patient data in Epic
- Assisted with EKGs and outpatient diagnostics
Physical Therapist
Siddhi Vinayak Hospital
Gujarat
05.2018 - 08.2019
- Delivered rehabilitation, maintained progress records, and coordinated care plans
Education
MS - Healthcare Administration
Gannon University
Erie, PAAS - Allied Health & Medical Assisting
Cuyahoga Community College
Cleveland, OHBS - Physical Therapy
Parul University
GujaratSkills
- Patient/ Client Management
- EMR/EHR Systems (Epic, AthenaHealth, AdvancedMD)
- Insurance Authorization & Appeals
- HIPAA, HITECH & CMS Compliance
- Project Coordination & Reporting
- ICD‑10 Coding Support
- Healthcare Data Analysis
- Communication skill
Certification
- Certified Revenue Cycle Representative (CRCR), HFMA, 2025
- HIPAA PRO Training Certificate, HIPAA Exams, 2025
- Six Sigma Lean Green Belt Certified, 2025
- CPR / BLS Certified
- Certified Medical Assistant (CMA)
- Aerobics Instructor, Indian Academy of Fitness Training
Personal Information
Languages
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
English
Native or Bilingual
Spanish
Elementary
Timeline
Physical Therapy Coordinator
Theradynamics
06.2024 - Current
Healthcare Administration Intern
Renaissance Behavioral Health
01.2024 - 05.2024
Medical Administrative Assistant
University Hospitals Parma Medical Center
02.2022 - 12.2022
Medical Assistant Intern
Cleveland Clinic Main Campus
10.2021 - 12.2021
Physical Therapist
Siddhi Vinayak Hospital
05.2018 - 08.2019
MS - Healthcare Administration
Gannon University
AS - Allied Health & Medical Assisting
Cuyahoga Community College
BS - Physical Therapy
Parul University