Jukaylyn Sullivan
Mobile,USA
Overview
6
6
years of professional experience
Work History
Shift Supervisor
Jerusalem Cafe at Mobile
01.2025 - Current
- Command full front-of-house operations independently in a high-volume environment.
- Manage financial reconciliation, guest experience, and compliance simultaneously.
- Sustain brand reputation through decisive leadership and operational control.
- Trained new hosts on reservation software and seating rotations to improve table turnover.
- Ran weekly pre-shift briefings to communicate specials, allergy notes, and service priorities.
- Handled guest escalations at point of service, refunding or comping when appropriate to retain guests.
Legal Assistant
Sullivan Law Firm
04.2021 - Current
- Drive litigation support through advanced legal research, statutory analysis, and strategic drafting.
- Author motions, memoranda, and briefs with rigorous citation accuracy and analytical depth.
- Construct evidentiary summaries and case chronologies to strengthen courtroom positioning.
- Safeguard confidential matters with uncompromising ethical and regulatory compliance.
- Trained new legal assistants on e-filing, timekeeping in Clio, and document redaction best practices.
- Scheduled court appearances and arranged reporter services, maintaining accurate hearing itineraries.
- Created trending spreadsheets tracking billable hours and expenses to aid monthly partner reviews.
Athletic Recruiter
Auburn University Athletic Department at Auburn
01.2023 - 01.2025
- Served as strategic liaison between Division I leadership and elite prospective student-athletes.
- Orchestrated recruiting visits while articulating institutional vision and performance standards.
- Built long-term talent pipelines while ensuring strict NCAA regulatory compliance.
- Led campus recruiting calendar and scheduled 40+ official visits, improving visit completion rates.
- Developed personalized evaluation reports after scouting events to inform coaching staff decisions.
- Built relationships with high school coaches and club directors to increase referrals and communication.
Certified Trainer
Outback Steakhouse
01.2022 - 01.2025
- Maintained top-tier service standards in fast-paced, revenue-driven setting.
- Mentored team members and reinforced operational consistency.
- Developed a standardized training curriculum for front-of-house staff, reducing onboarding time and improving service consistency.
- Created a tip-sharing policy briefing and presented to staff, clarifying payout rules and reducing payroll disputes.
- Delivered one-on-one coaching sessions after shifts to correct order-entry errors on Toast POS.
Sales Intern
Greenwalt Hospitality
01.2024 - 01.2024
- Accelerated revenue initiatives through targeted sales outreach and brand activations.
- Delivered persuasive presentations and market intelligence to support account expansion.
- Strengthened distribution relationships within competitive hospitality markets.
- Drafted tailored pitch decks highlighting menu pairings and margin projections for key prospects.
- Managed sample inventory and reorder thresholds to guarantee timely deliveries for client tastings.
Peer Mentor
Auburn University
01.2022 - 01.2024
- Engineered structured mentorship strategies to increase student retention and performance.
- Led engagement initiatives strengthening leadership development and campus integration.
- Tutored groups of first-year students in study skills and course concepts, improving course completion rates.
- Organized weekly drop-in sessions using Zoom and Canvas to answer coursework questions and clarify assignments.
- Monitored academic progress through Banner, flagging at-risk students and recommending targeted campus resources.
- Designed peer-led review workshops for introductory courses that increased attendance at study sessions.
First Year Orientation Leader
Auburn University First Year Experience at Auburn
01.2021 - 01.2022
- Selected for competitive leadership appointment guiding first-year transition.
- Completed rigorous training and institutional mastery assessments.
- Providing campus tours and explaining Auburn traditions and resources.
- Answering questions about academics, housing, student life, and campus involvement.
- Serving as a mentor and positive representative of Auburn University.
- Helping students feel welcomed, supported, and connected to the Auburn community.
- Working closely with university staff to ensure orientation sessions run smoothly.
- Demonstrating leadership, communication, and problem-solving skills in a fast-paced environment.
Education
Bachelor of Arts - Political Science, Economics
Auburn University
Auburn05.2025
Skills
- Strategic Leadership
- Legal Analysis
- Revenue Growth
- Stakeholder Influence
- Regulatory Compliance
- Executive Communication
- Operational Command
- Case Management
- Litigation Support
- Time Management
- Conflict Resolution
- Team Collaboration
- Problem Solving
- Critical Thinking
- Interpersonal Skills
- Project Coordination
- Risk Management
- Legal Research
- Data Analysis
- Negotiation Skills
- Attention to Detail
- Customer Service
- Contract Drafting
- Evidence Management
Timeline
Shift Supervisor
Jerusalem Cafe at Mobile
01.2025 - Current
Sales Intern
Greenwalt Hospitality
01.2024 - 01.2024
Athletic Recruiter
Auburn University Athletic Department at Auburn
01.2023 - 01.2025
Certified Trainer
Outback Steakhouse
01.2022 - 01.2025
Peer Mentor
Auburn University
01.2022 - 01.2024
Legal Assistant
Sullivan Law Firm
04.2021 - Current
First Year Orientation Leader
Auburn University First Year Experience at Auburn
01.2021 - 01.2022
Bachelor of Arts - Political Science, Economics
Auburn University