Julaysia Rucker
Los Angeles,CA
Summary
Dedicated security professional with a proven track record at Allied Universal Security Services, excelling in incident reporting and relationship management. Skilled in CCTV surveillance and detail-oriented problem-solving, I effectively enhanced safety and customer satisfaction while ensuring a welcoming environment. Committed to maintaining high standards of security and service excellence.
Overview
6
6
years of professional experience
Work History
Security Officer
Allied Universal Security Services
06.2023 - 07.2025
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Concessions Cashier
SoFi
02.2020 - 04.2023
- Improved customer satisfaction by providing efficient and friendly service at the concession stand.
- Provided exceptional customer service by addressing concerns promptly and professionally.
- Responded to customer complaints to help resolve issues.
- Operated POS systems proficiently for accurate order processing and payment collection.
- Maintained clean, organized workspace according to operational standards.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Caregiver, Special Needs
Cambrian House
01.2019 - 03.2020
- Prepared meals and snacks and fed clients.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Enhanced the quality of life for special needs individuals by providing personalized care and attention.
- Assisted clients in achieving their daily goals by offering physical support and emotional encouragement.
- Provided compassionate care for special needs clients, ensuring their comfort and dignity at all times.
- Communicated well both verbally and in writing with clients, guardians, and medical professionals.
Education
Nursing
Gateway Cities Charter School
Long Beach, CA10-2026
Skills
- Report writing
- Incident reporting
- Security guard license
- General security
- CCTV surveillance
- Detail-oriented
- Complex Problem-solving
- Relationship building and management
Timeline
Security Officer
Allied Universal Security Services
06.2023 - 07.2025
Concessions Cashier
SoFi
02.2020 - 04.2023
Caregiver, Special Needs
Cambrian House
01.2019 - 03.2020
Nursing
Gateway Cities Charter School