Julene Humes
Noblesville,IN
Summary
Long time entrepreneur and hairstylist, formerly at Snapdragon, adept in small business operations and client service. Excellant client satisfaction through up to date hair care solutions and attention to detail. Built a loyal clientele by staying ahead of trends, exceptional relationship building and salon hygiene maintenance.
Overview
17
17
years of professional experience
Work History
Owner/Stylist
Self Employed Services
04.2010 - Current
- Managed day-to-day business operations.
- Enhanced client satisfaction by providing personalized hair care solutions and styling advice.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
- Maintained a clean, safe, and welcoming salon environment for clients and staff members.
- Developed a loyal clientele with exceptional communication skills and attention to detail.
Hairstylist
Snapdragon
02.2008 - 04.2010
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
- Recorded notes for future reference about customer preferences and services delivered.
- Participated in industry events to stay current on trends and continuously improve personal skills as a hairstylist.
Education
Associate of Science - Business Administration And Management
Everest University Online - Tampa
Seffner, FL05.2011
Cosmetology
Regency Beauty Institue
Indianapolis, IN01.2008
Skills
- Relationship Building
- Verbal and written communication
- Client Service
- Small business operations
- Business Planning
- Detail-orientated
- Schedule Management
- Salon hygiene maintenance
- Continuing education
- Industry trend awareness
- Financial Planning
Timeline
Owner/Stylist
Self Employed Services
04.2010 - Current
Hairstylist
Snapdragon
02.2008 - 04.2010
Associate of Science - Business Administration And Management
Everest University Online - Tampa
Cosmetology
Regency Beauty Institue