Jules Nicole Cenizal
Daly City,CA
Summary
I am a skilled and dedicated customer service professional seeking a job in the San Francisco / Peninsula area. I offer a history of success achieving customer satisfaction, retention, and referral through continuous provision of top-quality service. I thrive in fast-paced professional environments and take pride in the quality of my work and the respect of my peers. I am searching for a new career opportunity in a challenging and rewarding company.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Behavioral Technician
Lowell High School
01.2024 - Current
- Supported social skills groups and facilitated play based learning activities to promote development
- Fostered positive learning, leading to improved academic performance 70% of the students
- Administered applied behavior analysis (ABA) techniques
Behavioral Technician
Abbott Middle School
01.2023 - 02.2025
- Supported students with day to day activities, tracked behavior, recorded data, and informed attendants on daily progress
- Developed and implemented individualized behavior intervention plans based on ABA principles to address challenging behaviors
- Implemented ABA techniques to promote positive behaviors and skill development in children with autism spectrum disorder
- Collaborated with a multidisciplinary team to create comprehensive treatment plans and provide ongoing support to children and their families
Leasing Consultant
Intersolutions Property Management
05.2022 - 02.2023
- Maintains property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises
- Establishes rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals
- Contracts with tenants by negotiating leases and collecting security deposits
- Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs
- Planning renovators, contracting with landscaping
Admin
Lookout Health Wellness Services
05.2023 - 05.2023
- Successfully implemented a digital appointment scheduling system, resulting in a more streamlined and efficient process
- Developed and maintained a comprehensive database for patient records, ensuring accurate and easily accessible information
- Collaborated with healthcare professionals to improve communication and coordination, leading to enhanced patient care
- Assisted in the organization and execution of health screening events, managing logistics and ensuring a smooth flow of operations
- Demonstrated exceptional problem solving skills by resolving scheduling conflicts and addressing patient inquiries promptly and professionally
Assistant Teacher
Newton The Children's Learning Center
08.2021 - 12.2022
- Supported lead teacher in creating and executing lesson plans that met the diverse needs of students
- Assisted with classroom management, maintaining a positive learning environment for all students
- Provided one on one tutoring to students needing extra help, resulting in a noticeable improvement in their test scores
- Helped organize and supervise class projects
- Adapted teaching methods and materials to meet students' varying need
Education
Associate degree - Medical Administrative/Assisting
Carrington College
01.2023
Associate Degree -
San Francisco institute of Esthetic and Cosmetology Paul Mitchell
01.2022
Diploma -
Sequoia Adult School
Fair oaks, CA08.2021
Skills
- Customer Service
- Task Management
- Communication and Teamwork
- Project Organization
- Sales and Hospitality
- Inventory and Supply Chain
- Creative Problem Solving
- Microsoft Office Suite
- Several Point-of-Sale Systems
- BLS/CPR
- Copy, Scanning, Faxing
- Data Entry
- HIPAA/OSHA
- Telephone Etiquette
- Insurance Verification, Authorizations, Referrals
- Appointment Scheduling & Confirmations
- RBT Certified
- Marketing
- Social media management
Accomplishments
Developed and implemented a wellness program, resulting in a 30% reduction in employee absenteeism and a 25% increase in employee satisfaction.
Affiliations
I have experience working in education, property management, healthcare, and potentially other fields.
Certification
RBT
CPR
BLS
Languages
English
Full Professional
Timeline
Behavioral Technician
Lowell High School
01.2024 - Current
Admin
Lookout Health Wellness Services
05.2023 - 05.2023
Behavioral Technician
Abbott Middle School
01.2023 - 02.2025
Leasing Consultant
Intersolutions Property Management
05.2022 - 02.2023
Assistant Teacher
Newton The Children's Learning Center
08.2021 - 12.2022
Associate degree - Medical Administrative/Assisting
Carrington College
Associate Degree -
San Francisco institute of Esthetic and Cosmetology Paul Mitchell
Diploma -
Sequoia Adult School
RBT
CPR
BLS
Similar Profiles
Luis RodriguezLuis Rodriguez
Restaurant Cook / Culinary Arts Student at Lowell High SchoolRestaurant Cook / Culinary Arts Student at Lowell High School
Roxanne LeoniRoxanne Leoni
Substitute Teacher's Assistant at Lowell High SchoolSubstitute Teacher's Assistant at Lowell High School
Savien JeanSavien Jean
Professional Musician at Lowell High SchoolProfessional Musician at Lowell High School