Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Certification
Languages
Timeline
Generic

Jules Nicole Cenizal

Daly City,CA

Summary

I am a skilled and dedicated customer service professional seeking a job in the San Francisco / Peninsula area. I offer a history of success achieving customer satisfaction, retention, and referral through continuous provision of top-quality service. I thrive in fast-paced professional environments and take pride in the quality of my work and the respect of my peers. I am searching for a new career opportunity in a challenging and rewarding company.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Behavioral Technician

Lowell High School
01.2024 - Current
  • Supported social skills groups and facilitated play based learning activities to promote development
  • Fostered positive learning, leading to improved academic performance 70% of the students
  • Administered applied behavior analysis (ABA) techniques

Behavioral Technician

Abbott Middle School
01.2023 - 02.2025
  • Supported students with day to day activities, tracked behavior, recorded data, and informed attendants on daily progress
  • Developed and implemented individualized behavior intervention plans based on ABA principles to address challenging behaviors
  • Implemented ABA techniques to promote positive behaviors and skill development in children with autism spectrum disorder
  • Collaborated with a multidisciplinary team to create comprehensive treatment plans and provide ongoing support to children and their families

Leasing Consultant

Intersolutions Property Management
05.2022 - 02.2023
  • Maintains property rentals by advertising and filling vacancies, negotiating and enforcing leases, and maintaining and securing premises
  • Establishes rental rate by surveying local rental rates and calculating overhead costs, depreciation, taxes, and profit goals
  • Contracts with tenants by negotiating leases and collecting security deposits
  • Maintains property by investigating and resolving tenant complaints, enforcing rules of occupancy, inspecting vacant units and completing repairs
  • Planning renovators, contracting with landscaping

Admin

Lookout Health Wellness Services
05.2023 - 05.2023
  • Successfully implemented a digital appointment scheduling system, resulting in a more streamlined and efficient process
  • Developed and maintained a comprehensive database for patient records, ensuring accurate and easily accessible information
  • Collaborated with healthcare professionals to improve communication and coordination, leading to enhanced patient care
  • Assisted in the organization and execution of health screening events, managing logistics and ensuring a smooth flow of operations
  • Demonstrated exceptional problem solving skills by resolving scheduling conflicts and addressing patient inquiries promptly and professionally

Assistant Teacher

Newton The Children's Learning Center
08.2021 - 12.2022
  • Supported lead teacher in creating and executing lesson plans that met the diverse needs of students
  • Assisted with classroom management, maintaining a positive learning environment for all students
  • Provided one on one tutoring to students needing extra help, resulting in a noticeable improvement in their test scores
  • Helped organize and supervise class projects
  • Adapted teaching methods and materials to meet students' varying need

Education

Associate degree - Medical Administrative/Assisting

Carrington College
01.2023

Associate Degree -

San Francisco institute of Esthetic and Cosmetology Paul Mitchell
01.2022

Diploma -

Sequoia Adult School
Fair oaks, CA
08.2021

Skills

  • Customer Service
  • Task Management
  • Communication and Teamwork
  • Project Organization
  • Sales and Hospitality
  • Inventory and Supply Chain
  • Creative Problem Solving
  • Microsoft Office Suite
  • Several Point-of-Sale Systems
  • BLS/CPR
  • Copy, Scanning, Faxing
  • Data Entry
  • HIPAA/OSHA
  • Telephone Etiquette
  • Insurance Verification, Authorizations, Referrals
  • Appointment Scheduling & Confirmations
  • RBT Certified
  • Marketing
  • Social media management

Accomplishments

Developed and implemented a wellness program, resulting in a 30% reduction in employee absenteeism and a 25% increase in employee satisfaction.

Affiliations

I have experience working in education, property management, healthcare, and potentially other fields.

Certification

RBT

CPR

BLS

Languages

English
Full Professional

Timeline

Behavioral Technician

Lowell High School
01.2024 - Current

Admin

Lookout Health Wellness Services
05.2023 - 05.2023

Behavioral Technician

Abbott Middle School
01.2023 - 02.2025

Leasing Consultant

Intersolutions Property Management
05.2022 - 02.2023

Assistant Teacher

Newton The Children's Learning Center
08.2021 - 12.2022

Associate degree - Medical Administrative/Assisting

Carrington College

Associate Degree -

San Francisco institute of Esthetic and Cosmetology Paul Mitchell

Diploma -

Sequoia Adult School

RBT

CPR

BLS

Jules Nicole Cenizal