Juli Mettlen
Scott City,KS
Summary
Incoming college student at Fort Hays State University, majoring in Business Finance with three years of experience in customer service. Skills abroad including: being goal-driven, reliable, leadership, problem-solving, being proactive, and proven by the community to be a courteous, friendly, and selfless asset to the workplace. Additionally, proven by employers to show up, be on time, and stay until the job is done.
Overview
3
3
years of professional experience
Work History
Cashier, Trainer, and Produce Assistant
White's Foodliner
11.2021 - 08.2024
- Trained new employees by providing knowledge of specific store tasks, policies and goals.
- Improved communication between cashiers and other departments, fostering a more cohesive store environment.
- Reduced errors in transactions by providing clear instructions and hands-on demonstrations of proper cash handling techniques.
- Helped customers complete purchases, locate items, and join reward programs.
- Facilitated cross-training opportunities for employees interested in expanding their skillset beyond their primary roles as cashiers.
- Created positive shopping atmosphere by greeting customers, answering questions and directing customers to products.
- Operated POS system to complete cash, credit and check transactions.
- Counted money in cash drawers at beginning of shifts to verify correct amounts and sufficient available change.
- Preserved orderly checkout areas by carrying out general cleaning and organizational duties such as emptying trash cans, sanitizing conveyor belts and removing empty shopping baskets.
- Assisted customers by answering questions and fulfilling requests.
- Processed both cash and card purchases and returns.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained team members on cash register operation and cash handling.
- Restocked and organized merchandise in front lanes.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Harvest Worker
CO-OP
06.2024 - 07.2024
- Demonstrated flexibility in adapting to changing weather conditions and adjusting work schedules accordingly.
- Cleaning the elevator to prevent harm to myself and other employees.
- Testing wheat to ensure it was going in the correct spot in the elevator as well as ensuring it was able to go inside of the elevator.
- Working early to late hours in order for farmers to be able to complete as much cutting as they wanted to that day.
- Showing kind attitude to the customers of CO-OP as they were tired and stressed out during this time of the year.
Drive-Thru Cashier
Jimmy Johns Sandwich Shop
05.2021 - 08.2021
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Assisted customers with menu items and accurate order fulfillment.
- Demonstrated excellent customer service skills to increase customer satisfaction.
Education
High School Diploma -
Scott Community High School
Scott City, KS05.2024
Skills
- Patience and Empathy
- Customer Service
- Stress Tolerance
- Problem-solving
- Communicating between other co-workers
- Quick learning
- Collaboration/Teamwork
- Friendliness
- Workplace Safety
- Flexibility and ability to learning new things or being available when needed
- Reliability and Dedication
- Being able to help people out with technology issues
Timeline
Harvest Worker
CO-OP
06.2024 - 07.2024
Cashier, Trainer, and Produce Assistant
White's Foodliner
11.2021 - 08.2024
Drive-Thru Cashier
Jimmy Johns Sandwich Shop
05.2021 - 08.2021
High School Diploma -
Scott Community High School
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