Juli Scalzi
Cranston,Rhode Island
Summary
Hardworking, dependable and passionate job seeker with strong organizational skills eager to secure a position in your company. Ready with a positive attitude to help the team!
Overview
22
22
years of professional experience
Work History
Flight Attendant
SkyWest Airlines
Chicago, IL
03.2017 - 07.2023
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Promoted brand reputation by exhibiting professionalism, friendliness, and attentiveness in every interaction with customers.
- Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
- Ensured safety and comfort of customers onboard aircraft.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Used excellent customer service skills in addressing passengers' needs.
Registered Nurse, Cardiac Telemetry
St. Joseph Hospital And Medical Center
Denver, CO
03.2008 - 09.2017
- Improved patient outcomes by consistently monitoring cardiac telemetry and promptly responding to critical changes.
- Enhanced continuity of care by effectively collaborating with interdisciplinary teams during shift handoffs and patient transfers.
- Reduced medication errors by diligently verifying all orders and maintaining accurate documentation.
- Promoted a culture of safety within the unit, adhering to strict infection control protocols and proper handling of medical equipment.
- Demonstrated expertise in various cardiac procedures such as EKG interpretation, defibrillation, cardioversion, and administration of emergency medications.
- Contributed to a positive work environment by fostering teamwork, offering constructive feedback, and celebrating collective achievements.
- Managed patients recovering from medical or surgical procedures.
Flight Attendant
SkyWest Airlines
Denver, CO
09.2007 - 03.2017
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Increased customer loyalty through personalized interactions, promptly attending to concerns, and resolving issues professionally.
- Contributed to company success by consistently achieving high performance ratings for customer service, teamwork, and punctuality.
- Supported team morale through effective communication skills that fostered cooperation among diverse crew members under various circumstances.
- Ensured safety and comfort of customers onboard aircraft.
- Served beverages and food items from refreshment carts and provided information about in-flight offerings to passengers.
- Used excellent customer service skills in addressing passengers' needs.
Registered Nurse, Inpatient Psychiatric Unit
Lutheran Medical Center
Wheat Ridge, CO
01.2002 - 09.2008
- Improved patient outcomes by implementing evidence-based care plans and collaborating with interdisciplinary team members.
- Reduced medication errors for patients through meticulous administration and documentation of medications.
- Enhanced patient safety by conducting thorough assessments, identifying potential risks, and initiating appropriate interventions.
- Promoted a therapeutic environment for patients, utilizing effective communication skills and maintaining professional boundaries.
- Increased patient satisfaction with nursing care by providing compassionate and empathetic support during crisis situations.
- Managed challenging behaviors effectively through de-escalation techniques and implementation of behavior management plans.
- Oversaw care of suicidal patients and acted swiftly to reduce risk of harm to themselves or others.
- Administered medication and treatments to patients to observe and record responses.
Education
Bachelor of Science - Nursing
University of Massachusetts - Boston
Boston, MA12.1996
Skills
- Decision-making abilities
- Reliability and punctuality
- Problem-solving abilities
- Interpersonal skills
- Attention to detail
- Excellent communication
- Professional Appearance
- Emergency Response
Timeline
Flight Attendant
SkyWest Airlines
03.2017 - 07.2023
Registered Nurse, Cardiac Telemetry
St. Joseph Hospital And Medical Center
03.2008 - 09.2017
Flight Attendant
SkyWest Airlines
09.2007 - 03.2017
Registered Nurse, Inpatient Psychiatric Unit
Lutheran Medical Center
01.2002 - 09.2008
Bachelor of Science - Nursing
University of Massachusetts - Boston