Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Ackerman

Hatfield,PA

Summary

Dedicated leader with strong customer service skills and adaptability. Skilled in team collaboration, ability to resolve conflicts, and ensure a positive atmosphere. Committed to creating a positive work environment that enhances team performance.

Overview

3
3
years of professional experience

Work History

Crew member/Cook Shift Leader

Manhattan Bagel
Lansdale, Pennsylvania
12.2021 - 11.2024
  • Prepared food items according to standardized recipes and safety guidelines.
  • Maintained cleanliness of workstations, utensils, and kitchen equipment.
  • Trained new team members on operational procedures and customer service standards.
  • Monitored inventory levels and assisted in stock management during shifts.
  • Resolved customer inquiries promptly and maintained a positive service environment.
  • Verified that cash drawers contained correct amounts of money during opening and closing shifts.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

hostess

goats beard
Philadelphia, Pennsylvania
12.2023 - 05.2024
  • Greeted guests warmly upon arrival, creating a welcoming atmosphere.
  • Handled guest inquiries and concerns promptly to ensure positive experiences.
  • Managed reservations to optimize seating arrangements and improve guest flow.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and address service questions.
  • Maintained cleanliness and organization of the hostess station throughout shifts.
  • Collaborated with team members to support overall restaurant operations effectively.

Education

Bachelor of Science - Interior Design

Thomas Jefferson University
Philadelphia, PA
05-2027

High School Diploma -

North Penn High School
Lansdale, PA
06-2023

Skills

  • Food safety
  • Customer service
  • Inventory management
  • Visual merchandising
  • Time management
  • Team collaboration
  • Adaptability/ Quick learner
  • Conflict resolution

Timeline

hostess

goats beard
12.2023 - 05.2024

Crew member/Cook Shift Leader

Manhattan Bagel
12.2021 - 11.2024

Bachelor of Science - Interior Design

Thomas Jefferson University

High School Diploma -

North Penn High School

Similar Profiles

  • Mya PetersenMya Petersen

    Crew Member/Cook Shift Leader at Highlands Golf Course and GrillCrew Member/Cook Shift Leader at Highlands Golf Course and Grill

  • Mason MossMason Moss

    Line Cook/Cook Shift Leader at Brewster PlaceLine Cook/Cook Shift Leader at Brewster Place

  • Anna HogwoodAnna Hogwood

    Cook Shift Leader/line Cook at Matoaco SupermarketCook Shift Leader/line Cook at Matoaco Supermarket

  • Julie CurtinJulie Curtin

    Head Cook/Shift Leader at Houlihans Bar and GrillHead Cook/Shift Leader at Houlihans Bar and Grill

CREATE PROFILE
Julia Ackerman