Attentive and diligent professional with a dynamic background. Committed to implementing systemic changes in the workplace, fostering engagement and wellbeing, with dignity, care, and professionalism.
Overview
6
6
years of professional experience
Work History
Aide
Christ Lutheran School
03.2019 - Current
Navigated a fast-paced environment to connect with and care for each student
Coordinated schedules and task delegation to ensure compliance with legal ratio requirements
Partnered with parents to promote positive relationships and continued enrollment
Advocacy and Training Specialist
Get Safe
07.2021 - 10.2021
Expertly managed administrative tasks including scheduling, note-taking, and report compilation
Liaised with community services, program supervisor, and the administrative support team with professionalism and discretion
Tracked and responded to all tasks related to service delivery (e.g., inbound phone and email requests, client records, training design, billing logs, and status reports)
Residential Support Staff Member
BrightQuest Treatment Center
06.2020 - 10.2020
Professionally assist with administrative tasks including patient records management, ATD documentation, and medication administration documentation
Effectively communicate and coordinate with therapists, nurses, and psychiatric care team
Prioritize and navigate patient needs and requests
Generalist
Victoria Secret
09.2017 - 07.2018
Implemented various marketing techniques to increase customer satisfaction
Evaluated and tracked inventory needs, optimizing efficient procedures to meet customer demands
Built strong rapport with guests through understanding and anticipation of needs
Education
Master of Arts - Industrial And Organizational Psychology
Vanguard University of Southern California
Costa Mesa, CA
06.2023
Bachelor of Arts - Applied Psychology
San Diego State University
San Diego, CA
06.2023
Skills
Honed Analytical Skills
Cultural Sensitivity
Accurate Documentation
Critical Thinking
Appointment Coordination
Group Conflict Resolution
Administrative Tasks
Motivational Interviewing
Customer Service
Care Team Collaboration
Change Management
Timeline
Advocacy and Training Specialist
Get Safe
07.2021 - 10.2021
Residential Support Staff Member
BrightQuest Treatment Center
06.2020 - 10.2020
Aide
Christ Lutheran School
03.2019 - Current
Generalist
Victoria Secret
09.2017 - 07.2018
Master of Arts - Industrial And Organizational Psychology
Vanguard University of Southern California
Bachelor of Arts - Applied Psychology
San Diego State University
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