Julia Barber
Jacksonville,FL
Summary
Highschool graduate, and current University student studying at University of North Florida. Aiming to leverage my abilities to successfully fill the applicant role at your company. Frequently praised as quality-oriented by my peers, I can be relied upon to help your company achieve its goals. Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service.
Overview
4
4
years of professional experience
Work History
Sales Representative
Green Energy Solutions Industries
JACKSONVILLE, FL
10.2023 - Current
- Identified potential customers through cold calling and database research.
- Developed relationships with customers to increase sales opportunities.
- Greeted customers in a friendly, professional manner on the phone.
- Provided product information, answered questions, and offered solutions to customer inquiries.
- Initiated outbound calls to prospective clients using scripts.
- Maintained up-to-date knowledge of company products and services.
- Utilized customer relationship management software for tracking leads and sales efforts.
- Broke down objections using friendly, persuasive strategies.
- Provided timely, courteous and knowledgeable responses to information requests.
Barista
Starbucks
, FL
08.2022 - 11.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Recommended products based on solid understanding of individual customer needs and preferences.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Adhered to health department regulations concerning sanitation standards.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Retail Floor
The Tackeria
08.2021 - 08.2022
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices
- Prepared merchandise for purchases
- Placed special orders, submitted online orders or contacted other stores to find desired items
- Inventoried stock and requisitioned new inventory
- Arranged and display merchandise to promote sales
- Described merchandise and explained use, operation and care of merchandise to customers
- Watched for and recognized security risks and thefts
- Greeted customers and ascertained what each customer wanted and needed
- Cleaned shelves, counters and tables
- Answered questions regarding store and merchandise.
Volunteer
Okeeheelee Nature Center
04.2020 - 07.2022
- Attended special events to recruit volunteers
- Built knowledge of company policies and techniques by attending training sessions
- Cleaned office spaces and removed waste to promote productivity and prevent accidents
- Ordered new office supplies and equipment to replenish supply levels
- Collaborated with staff teams to meet deadlines and raise money
- Presented campaign results and improvement ideas to supervisors
- Answered customer questions regarding products and causes
- Observed and discussed animal meal preparation and suggested alternate methods of food preparation., Built knowledge of company policies and techniques by attending training sessions
- Built personal relationships with guests to promote positive experiences.
- Answered questions, pointed out important features and offered further details about special exhibits to educate visitors.
- Developed engaging and informative scripts, guiding tour members through attractions.
Education
Bachelor of Science - Clinical Child Psychology
University of North Florida
1 UNF Dr., Jacksonville, FL 3222408-2026
Bachelor of Science - Clinical Child Psychology
Palm Beach State College
Lake Worth, FL08.2025
High School Diploma -
Wellington Community High School
Wellington, FL03.2022
Skills
- Customer Relations
- Strategic Planning
- Display Setup
- Regulatory Compliance
- Customer Service
- Stocking and Receiving
- Problem-Solving
- Conflict Resolution
- Customer Assistance
- Verbal and Written Communication
- Independent Judgement
- Product Recommendations
- Product Merchandising
- Sales Expertise
- Relationship Building
- Upselling and Cross-Selling
- Suggestive Selling
- Professional Demeanor
- Point of Sale Operation
- Performance Improvement
- Adaptive and Creative
References
References available upon request.
Timeline
Sales Representative
Green Energy Solutions Industries
10.2023 - Current
Barista
Starbucks
08.2022 - 11.2023
Retail Floor
The Tackeria
08.2021 - 08.2022
Volunteer
Okeeheelee Nature Center
04.2020 - 07.2022
Bachelor of Science - Clinical Child Psychology
University of North Florida
Bachelor of Science - Clinical Child Psychology
Palm Beach State College
High School Diploma -
Wellington Community High School