Julia Bennett
King George,VA
Summary
Highly motivated and enthusiastic administrative professional with over four years of experience in the medical field. Adept in managing multiple schedules, medical records and providing office support. Quick to learn new concepts, and systems, ensuring seamless operations in fast-paced settings.
Organized medical professional with extensive experience in surgical coordination. Known for optimizing surgical schedules and enhancing patient care through effective communication and meticulous planning. Reliable team player who adapts to changing needs and consistently achieves results.
Overview
5
5
years of professional experience
Work History
Surgical Coordinator
MedStar Shah Medical Group
01.2025 - Current
- Schedule surgeries for multiple providers across various locations and hospitals, ensuring efficient coordination.
- Communicated patient's preoperative requirements for multiple different types of surgeries including urology, otolaryngology, podiatry and general surgeries.
- Managed medical records, updated patient forms and facilitated follow ups for seamless patient care.
Clinical Support Specialist / Team Lead
MedStar Shah Medical Group
09.2023 - 01.2025
- Provided patient support, addressing patient concerns and ensuring a positive experience.
- Managed front office operations including phone calls, patient check-in/out, scheduling, insurance verifications and referrals.
- Trained staff on office procedure, provider preferences and insurance processes, creating documents to be used as training tools.
Unlicensed Ultrasound Technician
Peekaboo3D
10.2020 - 09.2023
- Earned the role of Key Holder within my first month, entrusted with the daily responsibilities of opening and closing the studio, ensuring a secure and welcoming environment.
- Expertly managed client information, orders, and appointments using Google Business, streamlining operations for enhanced efficiency and accuracy.
- Facilitated effective communication with clients through incoming and outgoing correspondence, consistently fostering a positive customer experience.
Education
CPC - Medical Billing & Coding
Auburn University
01.2024
A.A.S - undefined
Hopkinsville Community College
Hopkinsville, KY01.2017
Skills
- Office Management
- Team Leadership
- Medical Terminology
- ICD-10 Codes
- NextGen & Citrix
- HIPAA Compliance
- Microsoft Office
- Microsoft & Google Business
- Patient coordination
- Strong communication skills
- Professionalism and confidentiality
- Medical office experience
Accomplishments
- Coordinated over 170 surgical cases in the month of August and managed patient communication to ensure accurate and timely scheduling.
Timeline
Surgical Coordinator
MedStar Shah Medical Group
01.2025 - Current
Clinical Support Specialist / Team Lead
MedStar Shah Medical Group
09.2023 - 01.2025
Unlicensed Ultrasound Technician
Peekaboo3D
10.2020 - 09.2023
A.A.S - undefined
Hopkinsville Community College
CPC - Medical Billing & Coding
Auburn University
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