JULIA BERNSTEIN
Cartersville,GA
Summary
Dynamic retail and service professional dedicated to maximizing guest satisfaction in high-volume environments. Expertise in inventory management, team leadership, and operational efficiency, ensuring compliance and a customer-friendly atmosphere. Actively pursuing a B.S. Accounting, expected December 2027.
Overview
4
4
years of professional experience
Work History
Merchandising Service Technician Garden Center
Lowe's
Cartersville, GA
04.2026 - 09.2026
- Executed merchandising, stocking, seasonal transitions, and product presentation aligned with store standards.
- Organized and maintained garden-center merchandise to ensure a clean, accessible shopping environment.
- Guided customers in locating products and offered assistance with plants, gardening materials, and related merchandise.
- Maximized productivity while completing tasks in an active outdoor retail setting. in an active outdoor retail environment while performing physically demanding tasks.
- Collaborated with associates and management to complete merchandising and operational tasks accurately and safely.
Assistant Manager
Planet Fitness
Cartersville, GA
03.2025 - 06.2026
- Assisted with hiring, training, and evaluating employees, fostering a collaborative and effective team culture.
- Supported daily operations and ensured compliance with company policies and standards, contributing to a reliable work environment.
- Monitored inventory levels, preventing stockouts and overstock situations to maintain optimal stock availability.
- Built positive customer relationships and resolved concerns in a timely, professional manner.
Server
Schroeder's New Deli
Rome, GA
05.2022 - Current
- Delivered attentive customer service while managing multiple tables in a high-volume environment, enhancing guest satisfaction.
- Resolved guest concerns professionally and trained new servers on service standards, improving overall service quality.
- Operated point-of-sale systems accurately for order placement and payment processing.
- Ensured clean, organized work environment by following food safety procedures, contributing to compliance and guest safety.
Education
Bachelor of Science (B.S.) - Accounting
Liberty University
Lynchburg, VA12-2027
Skills
- Customer service and support
- Retail merchandising
- Inventory management
- Product organization
- Team collaboration
- Staff training and leadership
- Time management
- Point-of-sale systems
- Problem solving
- Financial analysis
- Microsoft Excel
- Product knowledge
- Product Knowledge
Timeline
Merchandising Service Technician Garden Center
Lowe's
04.2026 - 09.2026
Assistant Manager
Planet Fitness
03.2025 - 06.2026
Server
Schroeder's New Deli
05.2022 - Current
Bachelor of Science (B.S.) - Accounting
Liberty University