Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Processed payments accurately and efficiently with POS system.
Assisted in setting up the bar for service shift.
Resolved customer complaints in a professional manner.
Performed opening and closing duties including restocking supplies.
Adhered to state regulations regarding serving alcohol responsibly.
Kept track of bar tabs
Greeted customers, answered questions and recommended specials to increase profits.
Provided excellent customer service by anticipating guest needs and responding promptly to requests.
Sales Associate
Christian Louboutin Online Store
New York, NY
10.2023 - 12.2024
Greeted customers and provided exceptional customer service.
Assisted customers with product selection, sizing and styling.
Processed transactions using a point-of-sale system.
Maintained up-to-date knowledge of store merchandise and policies.
Built relationships with customers to encourage repeat business.
Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Store Lead
Rebagg
Greenwich, CT
08.2022 - 01.2023
Developed trusting relationships with customers by making personal connections.
Provided luxury shopping experience to customers.
Out reached and followed up with clients to maintain relationship.
Helped customers find specific products, answered questions and offered product advice.
Involved in back of house operations; fulfillments, restock, Rebag Bar.
Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Replenished office supplies, placing new orders for restocking to maintain inventory.
Completed thorough opening, closing and shift change functions to maintain operational standards each day.
Sales Associate/Personal Shopper
Saks Fifth Avenue
Greenwich, CT
09.2021 - 03.2022
Assisted four top selling million dollar booking associates with selling luxury merchandise to VIP cliental.
Managed social media and emails for each associate.
Built trusting relationships with VIP customers by making personal connections.
Negotiated and closed deals with minimal oversight.
Processed orders through company system and coordinated product deliveries.
Worked with fellow sales team members to achieve group targets.
Banquet Server/Hostess
Tony's at the JHouse
Greenwich, CT
11.2020 - 09.2021
Greeted customers, coordinated reservations and seating assignments. Waitress for private parties and events.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Education
Bachelor of Fine Arts Theater Design Technology & Production - Stage/Production Management
SUNY Purchase
Purchase, NY
05.2020
Skills
Crew Management
Client Development
Strong Interpersonal Skills
Task Scheduling
Product Sales/Retail merchandising expertise
Stage set design/Fabrication
Creative and artistic
Proficient in Microsoft Word, Microsoft Excel Spreadsheets, Microsoft Powerpoint, Google Docs
Food and Beverage Service
Transactions and Cash Handling
Service-Oriented
Order Accuracy and Delivery
Scheduling and Coordinating
Time Management
Summary
Range of experience in Retail, Hospitality, and Stage Management. Energetic, enthusiastic, and reliable. Passionate to incorporate my creativity and skills into a dynamic, fast paced work environment.
References
*Available Upon Request
Timeline
Sales Associate
Christian Louboutin Online Store
10.2023 - 12.2024
Bartender/Bottle Server
The Gallery
10.2022 - Current
Store Lead
Rebagg
08.2022 - 01.2023
Sales Associate/Personal Shopper
Saks Fifth Avenue
09.2021 - 03.2022
Banquet Server/Hostess
Tony's at the JHouse
11.2020 - 09.2021
Bachelor of Fine Arts Theater Design Technology & Production - Stage/Production Management