Julia Borgerding
River Falls,WI
Summary
Experienced individual with excellent interpersonal and communication skills who builds meaningful relationships with clients through focused listening and passionate advocacy. Experienced in working with clients from diverse backgrounds of ethnicity, race, gender identity, age, intellectual abilities and cultural identities.
Overview
22
22
years of professional experience
Work History
Mental. Health Practitioner
Radias Health
05.2019 - Current
- .Outreach worker to adults experiencing homelessness currently in camps or shelters.
- Practice trauma informed care, harm reduction philosophy and motivational interviewing.
- Meet people where they are at, build rapport, then provide case management until they are stably housed and transitioned to on-going care.
- Assist with referrals to mental health and physical health assessments and on-going services, shelter and housing wait lists and services, benefit assistance, waiver services, chemical health treatment, legal services and identification support. Coordinate with shelter providers, clinicians/clinics/hospitals, waiver services, care coordinators, probation officers, housing authorities and crisis services to attain best outcomes for clients.
- Maintained thorough documentation of client progress, treatment plans, and case notes in accordance with HIPAA regulations and professional standards.
- Participated in ongoing professional development opportunities to stay current on best practices within field of mental health care.
- Attended trainings to participate in regular supervision and continued education to maintain professional competence and ethical standards.
Program Director
Listening House Of St Paul
11.2008 - 05.2019
- Program director for day-shelter and community center for people who are homeless, low-income, or lonely.
- Ensured the safety of all guests through relationship building, conflict management and hospitality.
- Recruit, train, and supervise all program staff and volunteers.
- Promote greater stability and growth for community members through advocacy and referral to chemical and mental health services, job and educational programs, and enrichment/practical opportunities.
Outreach Case Manager
South Metro Human Services
03.2004 - 11.2008
- Provided street, camp, and shelter outreach and support for homeless individuals and families with chemical and mental health issues.
- Trained in trauma informed care, harm reduction philosophy and motivational interviewing.
- Accompanied clients to assessments, court, housing and shelter intakes, appointments with care providers, Social Security, Immigration, Ramsey County Social Services, Rule 25 and Rule 20 evaluations; and provided written and verbal testimony, advocacy and verification.
- Networked with Ramsey County Crisis Team and Pre-Petition, Code Enforcement, St Paul and MTC police, shelter staff, and hospitals to provide support and solutions for clients and community.
Targeted Case Manager
Mental Health Resources
01.2002 - 04.2003
- Managed case load of thirty-five individuals with Serious and Persistent Mental Illness.
- Provided clients with rapport building, goal planning, medication monitoring, crisis intervention, and referral to community resources.
- Maintained records, reports, and daily logs of all plans, goals and contacts.
- Networked with care providers, Ramsey County Crisis, hospitals, Pre-petition, and Commitment Court to ensure client safety and well-being.
Education
Bachelor of Science - Education
University of Idaho
Moscow, ID05.1987
Skills
- Case management proficiency
- Mental Health Advocacy
- Patient Referrals
- Motivational Interviewing
- Rapport building
- Trauma Informed Care
Training Certified
Trauma Informed Care
Motivational Interviewing
Duel Diagnosis Disorders
Crisis Intervention and De-Escalation
Licensed Massage Therapist
ROTC Training/Commissioned Officer US Army Reserves 1982-1988
Vowed member of the Good Shepherd Sisters 1990-1998
Timeline
Mental. Health Practitioner
Radias Health
05.2019 - Current
Program Director
Listening House Of St Paul
11.2008 - 05.2019
Outreach Case Manager
South Metro Human Services
03.2004 - 11.2008
Targeted Case Manager
Mental Health Resources
01.2002 - 04.2003
Bachelor of Science - Education
University of Idaho