Julia Bot
Eastvale,CA
Summary
Motivated server with a solid background in customer service and cash handling. Demonstrated ability to manage high-volume environments while ensuring order accuracy and fostering team collaboration. Committed to enhancing customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Server/Host
Polly's Pies
Norco , CA
04.2023 - Current
- Took orders accurately and relayed them to kitchen staff promptly.
- Processed payments and handled cash transactions efficiently.
- Trained new staff on restaurant procedures and service standards.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Greeted customers, answered questions, and recommended specials to increase profits.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Greeted customers in a friendly manner and took them to a seat in rotation in accordance with the servers.
- Bussed tables.
- Assisted in food running/taking to-go orders.
Cashier
Dickeys BBQ Pit
Eastvale , CA
11.2022 - 04.2023
- Managed cash register operations, handling cash and credit transactions securely.
- Maintained cleanliness and organization of checkout area for optimal customer experience.
- Monitored inventory levels and communicated restocking needs to management promptly.
- Resolved customer complaints professionally, ensuring satisfaction and loyalty to the store.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the menu.
Cashier
Griddle Mongolian Grill
Eastvale , CA
09.2021 - 06.2022
- Made food orders as directed by customers.
- Handled all money and card payments at the front register.
- I did prep and restock in the dry storage, as well as prep for the kitchen, including cutting vegetables.
Education
Bachelor of Arts - Psychology
University of California, Riverside
Riverside, CA06-2027
High School Diploma -
Eleanor Roosevelt High School
Eastvale 06-2023
Skills
- Works well with others
- Customer service
- Time management
- Food safety practices
- Strong work ethic
- Multitasking and organization
- Order accuracy
- Team collaboration
- Positive guest interactions
- Employee training
- Conflict resolution
- Time management
- Data analysis
Languages
Dutch
Professional
Certification
- Food Handlers Certificate
Timeline
Server/Host
Polly's Pies
04.2023 - Current
Cashier
Dickeys BBQ Pit
11.2022 - 04.2023
Cashier
Griddle Mongolian Grill
09.2021 - 06.2022
Bachelor of Arts - Psychology
University of California, Riverside
High School Diploma -
Eleanor Roosevelt High School
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