JULIA BREWINGTON
Columbia,SC
Summary
Compassionate professional with background in personal care and service, skilled in providing top-notch support and comfort to clients. Possess strong communication abilities and adeptness at creating positive environments for diverse client needs. Have improved quality of life for individuals through personalized attention and care strategies. Demonstrated ability to manage various tasks efficiently, ensuring client satisfaction and well-being.
Overview
8
8
years of professional experience
Work History
Personal Assistant & Customer Service Associate
Razors Edge Salons
CHARLOTTE, NC
01.2017 - 01.2024
- Acted as a point of contact for clients, addressing inquiries, scheduling appointments, and managing client records - all while ensuring exceptional customer service
- Assisted in the creation and distribution of salon promotional materials, such as flyers, social media posts, and email campaigns; Encouraged client referrals and assisted with loyalty programs to boost client retention
- Scheduled and confirmed client appointments efficiently, optimizing stylist schedules and minimizing downtime
- Sent appointment reminders to reduce no-shows and keep the salon's calendar organized
- Managed inventory levels and tracked turnover, placing orders as needed and recommending adjustments to inventory levels
- Operated the salon's front desk, managing payments and handling daily financial reporting
- Assisted in organizing and executing special salon events, such as hair styling workshops, product launches, and customer appreciation days
- Pursued certifications or courses related to the beauty and salon industry to enhance skills and expertise
- Acted as the liaison between the executive and clients, maintaining strong professional relationships.
- Handled confidential documents and communications with discretion, safeguarding sensitive information.
- Performed various clerical tasks and organized office areas to promote productivity.
Dental Assistant
Mundo Dentistry
FORT MILL, SC
01.2016 - 01.2017
- Answered phone calls promptly and responded to inquiries regarding appointment scheduling or billing issues with accuracy
- Assisted dentists in providing quality dental care to patients, including taking and developing x-rays, charting teeth, preparing materials, and sterilizing instruments
- Offered gentle support and delivered compassionate care during dental procedures
- Assisted with ordering supplies and maintaining inventory
- Charted patient data and treatment in an electronic health records system
- Managed patient records in accordance with HIPAA regulations while maintaining the confidentiality of all information
Education
High School Diploma -
Nation Ford High School
FORT MILL, SC06-2015
Some College (No Degree) - Chair-side
Palmetto School of Career Development
Skills
- Customer Service
- Communication
- Independent Problem Solving
- Adaptability
- Time Management
- Culture Sensitivity
- Composure Under Pressure
- Report Writing
- Personal services
- Project planning
- Attention to detail
- Strong communication skills
- Exceptional organization
Timeline
Personal Assistant & Customer Service Associate
Razors Edge Salons
01.2017 - 01.2024
Dental Assistant
Mundo Dentistry
01.2016 - 01.2017
High School Diploma -
Nation Ford High School
Some College (No Degree) - Chair-side
Palmetto School of Career Development