Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Julia Brown

Pflugerville,Texas

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Skilled in enhancing systems and aligning technical solutions with business objectives. Proven success in leading projects from start to finish and contributing to organizational growth and success. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Security Officer

Allied Universal
07.2023 - Current
  • Patrolling: Check safety, entryways, and unauthorized people.
  • Monitoring: Oversee security systems.
  • Access Control: Restrict facility entry.
  • Responding: Handle emergencies and assist medical staff.
  • De-escalating: Manage confrontations.
  • Documenting: Record incidents and liaise with law enforcement.
  • Other Duties: Prevent theft and damage, support staff.

Front Desk Receptionist

SLEEP INN & SUITES
06.2022 - 12.2022
  • Check in guests using computer programs and equipment and provide guests with directions to their room
  • Inform guests of all on-site amenities and any relevant information that is needed to use them
  • Handle and resolve guest complaints
  • Invoice and bill guests for their stay and services used
  • Communicate with guests to better understand their individual needs to provide them with the best service possible
  • Check in guests whom have a personal account or a company billing account

Head Cashier

Down South Cajjun Eats
07.2020 - 09.2022
  • Create and maintain a positive work environment for all cashiers
  • Communicate with customers and address any problems they may have
  • Serve as the primary point of contact for customer service associates
  • Operate registers and perform general checkout functions
  • Generate reliable and accurate till reports from every register
  • Resolve cash tills when closing, ensuring the money matches the report and is stored safely
  • Assist cashiers with requests such as price checks
  • Maintain a clean working environment by wiping down registers during downtime
  • Logging system and updating on missing items or shortages of food.

Warehouse Worker

Amazon
10.2021 - 01.2022
  • Unloading of trucks onto conveyor belts.
  • Opening packages and storing and scanning into correct location.
  • Double checking for correct items and correct item count.
  • Ensuring that all the merchandise is safely and securely packed and labeled for shipping.
  • Managing all merchandise with appropriate care.
  • Scanning labels to ensure products are shipped to the right destination.

EStore Shopper

HEB
04.2021 - 08.2021
  • Use of Zebra Technology and iPhone system to shop for customer orders
  • Item searching in store
  • Product knowledge
  • Walking throughout store
  • Verifying if requested items are available for purchase and coordinating substitutions with customer requests
  • Utilizing application software to input item replacements and request refunds for customers
  • Properly storing items until customer pickup as well as delivering items to customer vehicles

Customer Service Associate/Cashier

Lowe's Home Improvement
03.2020 - 12.2020
  • Inputting customers in system daily to ensure all customers are registered with the store
  • Returning items if expectations not met.
  • Process sales transactions
  • Calculate the cost of products or services
  • Accept payments
  • Calculate and return change when required by the payment method
  • Maintain adequate change denominations in the cash drawer and request additional change
  • Report issues with equipment
  • Work as a team to meet store sales goals
  • Handle customer complains
  • Process layaways, returns and exchanges
  • Maintain clean and tidy checkout area
  • Stay up to date on merchandise promotions, advertisements and product information

Education

Bachelor of Science - Nursing

South University
Round Rock, TX
12.2027

High school or equivalent - Nursing

Prairie View A & M University
Prairie View, TX
04.2025

Skills

  • Customer Service
  • Typing
  • POS
  • Time management
  • Student Nursing
  • Cash Handling
  • Cashiering
  • Hospitality
  • Surveillance
  • Retail sales
  • Office experience
  • Leadership
  • Hostess

Certification

  • CPR Certification
  • Security License
  • Driver's License

Timeline

Security Officer

Allied Universal
07.2023 - Current

Front Desk Receptionist

SLEEP INN & SUITES
06.2022 - 12.2022

Warehouse Worker

Amazon
10.2021 - 01.2022

EStore Shopper

HEB
04.2021 - 08.2021

Head Cashier

Down South Cajjun Eats
07.2020 - 09.2022

Customer Service Associate/Cashier

Lowe's Home Improvement
03.2020 - 12.2020

Bachelor of Science - Nursing

South University

High school or equivalent - Nursing

Prairie View A & M University

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