Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Brown

Forest,OHoh

Summary

Customer Service Specialist experienced in prioritizing and multi-tasking within fast-paced environments. Achieved high customer satisfaction by effectively managing escalated support issues and maintaining solid relationships through strong communication and problem-solving skills. Focused on enhancing operational efficiency and building positive customer interactions through attentive listening and empathy.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Dollar General
Forest, Ohio
03.2026 - Current
  • Greeted Dollar General customers and answered product, pricing, and store questions.
  • Processed cash, card, and digital payments at register using POS system.
  • Resolved customer concerns with refunds, exchanges, and purchase corrections.

Education

Riverdale
Forest, Ohio

Skills

  • Cash handling
  • Payment processing
  • Customer service
  • Effective communication

Timeline

Customer Service Representative

Dollar General
03.2026 - Current

Riverdale
Julia Brown