Summary
Overview
Work History
Education
Skills
Timeline
Generic

Julia Bunta

East Burke,VT

Summary

Personable, friendly and solution-oriented professional with several years of experience in service and support. Customer-focused team player offering expertise in conflict mediation, time management and sales. Dedicated to customer loyalty and satisfaction.

Overview

2
2
years of professional experience

Work History

Call Center Representative

Burke Mountain Resort
East Burke, Vermont
09.2026 - Current
  • Resolved guest complaints promptly and professionally over the phone.
  • Assisted customers with inquiries about resort services and amenities.
  • Maintained knowledge of resort policies, promotions, and local attractions.
  • Processed reservations and managed changes in booking details.

Program Coordinator

Offbeat Travel Education
, Dominican Republic
05.2026 - 08.2026
  • Developed and implemented program activities according to established goals and objectives.
  • Coordinated travel programs for students, improving engagement with educational content.
  • Collaborated with vendors in Spanish, securing essential services and accommodations for successful trips.
  • Assisted in budget tracking, ensuring financial integrity for program operations.

Lodging Agent

Burke Mountain Resort
East Burke, Vermont
09.2025 - Current
  • Assisted guests with reservation needs and shared resort service information.
  • Delivered customer service to clients via phone and email, addressing inquiries and resolving issues promptly.
  • Operated point-of-sale systems to facilitate transactions and bookings at resort facilities, ensuring guest satisfaction.
  • Utilized computer systems for tracking and troubleshooting, enhancing operational efficiency.

ESL Teacher Assistant

Samichay Christian School
09.2024 - 12.2024
  • Tutored students in course material to improve comprehension.
  • Monitored student progress and provided feedback to teachers on individual performance.
  • Supported classroom management by engaging students during activities and discussions.
  • Graded exams, assignments and essays and recorded grades.

Education

Bachelor of Arts - Spanish, Minor in Latin American and Caribbean Studies

SUNY New Paltz
New Paltz, NY
05-2025

Bachelor of Arts - Spanish Language and Literature

Delco Abroad
Cusco, Peru
12-2024

Bachelor of Arts - Spanish Language and Literature

Universidad Católica Argentina
Buenos Aires
11-2023

Skills

  • FLUENT IN Spanish
  • Customer service
  • Reservation management
  • Program coordination

Timeline

Call Center Representative

Burke Mountain Resort
09.2026 - Current

Program Coordinator

Offbeat Travel Education
05.2026 - 08.2026

Lodging Agent

Burke Mountain Resort
09.2025 - Current

ESL Teacher Assistant

Samichay Christian School
09.2024 - 12.2024

Bachelor of Arts - Spanish, Minor in Latin American and Caribbean Studies

SUNY New Paltz

Bachelor of Arts - Spanish Language and Literature

Delco Abroad

Bachelor of Arts - Spanish Language and Literature

Universidad Católica Argentina
Julia Bunta