Julia Capriglione
Riverview,FL
Summary
Dedicated Customer Service Associate with a strong focus on resolving complaints and building customer loyalty. Recognized for reliability and adaptability in fast-paced retail environments.
Overview
5
5
years of professional experience
Work History
Digital Personal Shopper
Walmart
Riverview, FL
11.2025 - Current
- Assist customers with inquiries and provide exceptional customer service.
- Work flexible schedule and extra shifts to meet business needs.
- Build relationships with customers to promote long term business growth.
- Utilize Walmart's online platform to efficiently manage customer orders.
- Serve customers with knowledgeable and friendly support.
Customer Service Associate Cashier
Publix
Riverview, FL
07.2024 - 11.2025
- Resolved customer complaints swiftly, ensuring satisfaction and retention.
- Developed relationships with regular customers through friendly interactions and personalized service.
- Managed high-volume customer traffic during peak hours while maintaining efficiency and accuracy in transactions.
- Provided exceptional service to diverse clientele.
Front End Checkout Associate
Walmart
Venice, FL
12.2021 - 07.2024
- Trained new cashiers on procedures and customer service techniques.
- Greeted customers entering store and responded to customer needs.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Provided product information and location assistance.
Education
High School Diploma -
Verona High School
Verona06-2020
Skills
- Strong work ethic
- Customer engagement
- Relationship building
- Adaptability and flexibility
- Team player mentality
- Organizational skills
Timeline
Digital Personal Shopper
Walmart
11.2025 - Current
Customer Service Associate Cashier
Publix
07.2024 - 11.2025
Front End Checkout Associate
Walmart
12.2021 - 07.2024
High School Diploma -
Verona High School