Julia Chen
Cleveland,OH
Summary
Professional with experience in recruitment processes, focusing on identifying and attracting qualified candidates for various roles. Engaged in industry networking events to enhance talent pipelines while researching advancements in recruitment technology and techniques. Contributed to onboarding initiatives by developing orientation materials and conducting training sessions, ensuring a smooth transition for new hires. Demonstrated skills in candidate pipeline management, resume scanning, and process improvement to streamline recruitment efforts.
Overview
16
16
years of professional experience
Work History
Recruiter
Crucial Link Group
Middleburgh Heights, OH
07.2023 - 06.2025
- Participated in industry networking events to build talent pipeline.
- Researched emerging trends in recruitment technology and techniques.
- Identified best practices for recruiting process improvement.
Recruiter
Amotec
Cleveland, OH
01.2023 - 06.2023
- Participated in industry networking events to build talent pipeline.
- Researched emerging trends in recruitment technology and techniques.
- Identified best practices for recruiting process improvement.
- Assisted in onboarding of new hires by providing orientation materials and training sessions.
Office Manager
Rogers, Lemons & McClung
Rocky River, Ohio
02.2021 - 06.2021
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Responded to customer inquiries via phone or email in a professional manner.
- Supervised staff members, organized schedules and delegated tasks.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Dental Assistant
Dental Staffing Solutions
Olmsted Falls, Ohio
05.2018 - 01.2021
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Kept accurate records of dental treatments provided for each patient's visit.
- Ordered supplies necessary for daily operations of the practice.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Conducted routine maintenance of equipment used in dentistry operations.
- Ensured compliance with infection control policies and procedures.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Took digital X-rays of teeth using radiographic equipment.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
- Prepared dental materials such as amalgam, composite resin, impression material and cements for use by the dentist.
- Helped maintain inventory levels of all dental supplies used in day-to-day operations.
- Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
- Sterilized instruments according to established guidelines and protocols.
- Assisted in laboratory procedures such as mixing impression materials or pouring casts from impressions taken by dentists.
- Maintained a neat, clean and organized environment throughout the office.
- Greeted patients upon arrival at the office and escorted them to an examination room.
- Educated patients on proper oral hygiene techniques and habits.
- Reviewed patient charts prior to visits to ensure that all relevant information was available for the doctor's review.
- Laid out dental instruments and equipment before procedures.
- Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
- Educated patients on treatment procedures and post-procedure home care.
- Followed dentists' directions for giving patients desensitizing agents to prepare for anesthetic administration.
- Performed basic laboratory tasks, such as pouring impressions and trimming models.
- Entered patient data into dental records system and observed confidentiality rules to maintain patient privacy.
- Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
- Took preliminary impressions of patient teeth to prepare for custom impressions and fabrication of permanent dental work.
- Assisted dentist during examinations by retracting patient's cheeks and tongue.
- Created dental x-rays using traditional and digital methods to help dentists detect tooth decay, cavities and other issues needing to be treated.
- Checked with participants throughout procedures to help alleviate anxiety.
- Took bitewing, periapical, panoramic and occlusal X-rays and prepared for dentists to review.
- Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
Dental Assistant
Dental Dynamics Staffing
Parma, OH
04.2009 - 01.2021
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Kept accurate records of dental treatments provided for each patient's visit.
- Ordered supplies necessary for daily operations of the practice.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Handled billing inquiries from insurance companies regarding claims submitted by the office.
- Responded promptly to requests from other staff members or dentists while maintaining a professional demeanor.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
- Conducted routine maintenance of equipment used in dentistry operations.
- Ensured compliance with infection control policies and procedures.
- Instructed patients about postoperative instructions prescribed by their dentist.
- Took digital X-rays of teeth using radiographic equipment.
- Fabricated temporary crowns or bridges from impressions taken by the dentist.
Education
Some College (No Degree) - Business Management
University of Phoenix
Independence, OhioSome College (No Degree) - Business Management
DeVery University
Independence, OhioAssociate of Arts - Liberal Arts
Cuyahoga Community College
Cleveland, OHSkills
- Use different platforms in search of the write candidate
- MicroSoft Office Suit
- Scheduling
- Organizational planning
- Resume scanning
- Candidate pipeline development
- Candidate pipeline management
- Process improvement
- LinkedIn sourcing
- Job offer development
- Performance evaluation
- Confidentiality handling
- Administrative skills
Languages
Chinese (Mandarin)
Native/ Bilingual
Affiliations
- Monthly volunteer at local food bank.
- Non-profit organization voluteer
References
References available upon request.
Timeline
Recruiter
Crucial Link Group
07.2023 - 06.2025
Recruiter
Amotec
01.2023 - 06.2023
Office Manager
Rogers, Lemons & McClung
02.2021 - 06.2021
Dental Assistant
Dental Staffing Solutions
05.2018 - 01.2021
Dental Assistant
Dental Dynamics Staffing
04.2009 - 01.2021
Some College (No Degree) - Business Management
University of Phoenix
Some College (No Degree) - Business Management
DeVery University
Associate of Arts - Liberal Arts
Cuyahoga Community College