Julia Ciccarelli
Schenectady,NY
Summary
Organized and dependable student successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Bartender
Jimmy T's Cocktail Lounge
Oneonta, NY
02.2023 - Current
- Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Starbucks Barista
Starbucks
Guilderland, NY
02.2020 - 06.2021
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
- Assisted in inventory management to maintain adequate stock levels and reduce wastage.
Sales Associate
Altamont Orchards
Altamont, NY
04.2019 - 10.2019
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
Education
Bachelor of Science - Criminal Justice
SUNY Oneonta
Oneonta, NY05.2024
Skills
- Payment Processing
- Customer service expertise
- Organizational ability
- Complex Problem-Solving
- Highly reliable
- Engaging personality
- Team Collaboration
Timeline
Bartender
Jimmy T's Cocktail Lounge
02.2023 - Current
Starbucks Barista
Starbucks
02.2020 - 06.2021
Sales Associate
Altamont Orchards
04.2019 - 10.2019
Bachelor of Science - Criminal Justice
SUNY Oneonta