Julia Costea
Braselton ,GA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. With background in various office settings. Knowledgeable about security, service and clerical requirements. Takes on multiple simultaneous tasks with excellent time management abilities and resourceful approach.
Overview
10
10
years of professional experience
Work History
Receptionist/Inbound Call Center Representative
Oak Dental Partners
04.2019 - Current
- Answered phone promptly and directed incoming calls to correct offices.
- Involved in new patient paperwork, scanning all papers throughout day, seating patients, sterilizing rooms between visits, receiving payments and scheduling patients for recall
- Confirmed appointments, communicated with clients, and updated client records.
- Handling Orthodontist Calls from four different states
Receptionist
Andronica Dental
02.2017 - 04.2019
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
Assistant Bookkeeper
Minuteman Press
08.2014 - 11.2016
- Input data into accounting system and maintained integrity of system information to alleviate potential breaches.
- Matched purchase orders with invoices and recorded necessary information.
- Processed employee and contractor expense reimbursements quickly.
- Reduced financial discrepancies through transaction monitoring and management.
Education
Associate of Science - Exercise Science
Georgia Gwinnett College
Lawrenceville, GA05.2018
Skills
- Detail Oriented
- Organized
- Rapid Learner
- Dependable
- Multi-Tasker
- Team Player
- Patient Connection
- Outgoing
- Punctual
- Creative Adaptable
- Leadership
Additional Information
- Community Outreach with Local Church
- In leadership roles within Sunday School and Youth ministries
- Event Coordinator
- Social Media Marketing for church events
Languages
Romanian
Native or Bilingual
Timeline
Receptionist/Inbound Call Center Representative
Oak Dental Partners
04.2019 - Current
Receptionist
Andronica Dental
02.2017 - 04.2019
Assistant Bookkeeper
Minuteman Press
08.2014 - 11.2016
Associate of Science - Exercise Science
Georgia Gwinnett College
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