Julia Czubiak
Orland Park,IL
Summary
Compassionate and focused professional with a focus on patient education, patient coordination, and appointment scheduling. Known for effective communication and teamwork, committed to enhancing patient interactions and supporting healthcare and office operations.
Overview
5
5
years of professional experience
Work History
Optometric Technician
Premier Family Vision Care
Palos Heights, Illinois
06.2024 - Current
- Facilitated patient intake and streamlined appointment scheduling for optimal workflow.
- Operated and maintained diagnostic equipment for vision testing procedures.
- Educated patients on proper contact lens care and eyewear selection.
- Oversaw inventory of optical supplies and ensured organized storage for efficiency.
- Delivered exceptional customer service to improve patient experience and satisfaction.
- Supported administrative tasks, including filing records and processing insurance claims.
- Assisted with visual field testing, ocular photography, optical coherence tomography and pre-exam data collection.
Kids Club Associate
Lifetime
Oakbrook, IL
08.2023 - 10.2024
- Engaged children in creative activities and games, fostering social skills and teamwork during club sessions.
- Supervised play areas to ensure safety and proper behavior among participants.
- Collaborated with team members to design and implement educational programs, increasing participation and enjoyment among children.
- Maintained cleanliness and organization of club facilities and equipment.
- Developed age-appropriate lesson plans tailored to children's interests and needs.
- Monitored attendance and participation to identify trends and improve engagement strategies in club activities.
- Supervised children in the play area at all times to ensure safety regulations were followed.
Server
Highlander House
Palos Heights, Illinois
08.2021 - 05.2024
- Delivered exceptional customer service, enhancing guest experience in fast-paced dining environment.
- Addressed and resolved customer complaints swiftly, maintaining professionalism and satisfaction during service.
- Coordinated table assignments, ensuring prompt and efficient service for all guests.
- Collaborated with kitchen staff to deliver accurate food orders.
- Maintained cleanliness and organization of dining area throughout shifts.
- Processed payments and handled cash transactions with attention to detail.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Education
High School Diploma -
Lockport Township High School
Lockport06-2024
Bachelor of Science - Business Administration
Lewis University
Romeoville, IL04-2026
Skills
- Patient testing
- Optical measurements
- Optical equipment calibration
- Insurance preauthorization
- Insurance processing
- Insurance billing
- Patient record-keeping
- Appointment scheduling
- Optical inventory tracking
- Data entry
- Paperwork management
- Customer service
- Team collaboration
- Optical measurements
Languages
Polish
Full Professional
English
Full Professional
Timeline
Optometric Technician
Premier Family Vision Care
06.2024 - Current
Kids Club Associate
Lifetime
08.2023 - 10.2024
Server
Highlander House
08.2021 - 05.2024
High School Diploma -
Lockport Township High School
Bachelor of Science - Business Administration
Lewis University