Summary
Overview
Work History
Education
Skills
Reading
Languages
Timeline
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Julia Dietz

Ellicott City,MD

Summary

Resourceful and detail-oriented representative looking for opportunities to dive back into the work force after a hiatus to raise a family. I am looking for a collaborative, insightful, and thoughtful milieu, helping others to accomplish their goals and broaden their horizons.

Overview

4
4
years of professional experience

Work History

Marketing Associate

Quadriga Art
05.2013 - 01.2014
  • Collaborated with other departments to address customer needs and service requests.
  • Supported customer satisfaction through regular follow-up and communication.
  • Implemented customized account plans to meet individual client needs.
  • Kept detailed records of customer interactions for optimal traceability.
  • Contacted customers to assess satisfaction and current needs.
  • Developed and implemented strategies to improve customer retention and loyalty.

Production Manager

ABW Appliances
04.2012 - 05.2013
  • Data entry
  • Created and oversaw production schedules and adjusted as needed to meet deadlines.
  • Coordinated with other departments to align production with customer requirements.
  • Resolved issues quickly to maintain productivity goals.
  • Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.

Operations Manager

LA Fitness
06.2010 - 04.2012
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and implemented strategies to maximize customer satisfaction.
  • Trained new employees on proper protocols and customer service standards.

Education

Clinical Psychology

UMBC
Baltimore, MD

Skills

  • Strong Interpersonal Skills
  • Coordination
  • Data Entry
  • Managing Multiple Tasks
  • Customer Service
  • Timeliness
  • Attention to Detail

Reading

An avid reader of non-fiction and fiction alike, with a goal to expand outside of my particular areas of interest and keep learning new things about the world we are living in from others' perspectives.

Languages

Spanish
Limited Working
French
Limited Working

Timeline

Marketing Associate

Quadriga Art
05.2013 - 01.2014

Production Manager

ABW Appliances
04.2012 - 05.2013

Operations Manager

LA Fitness
06.2010 - 04.2012

Clinical Psychology

UMBC

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Julia Dietz