Julia Dorsey
Riviera beach,FL
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.
Overview
6
6
years of professional experience
Work History
Sales Associate
Tory burch
03.2022 - Current
- Dynamic Sales Associate with a proven track record at Tory Burch, excelling in customer service and relationship building. Skilled in problem-solving and time management, I effectively minimized wait times and enhanced customer satisfaction. Committed to achieving sales goals while fostering loyalty through exceptional engagement and product knowledge.
- Collaborated with team members to achieve sales targets through effective communication and teamwork.
Team Member
True Vine Hair and Nails
01.2020 - Current
- Managed inventory levels, assisting in order placement to maintain stock availability and minimize waste.
- Monitored customer feedback, addressing concerns promptly to improve satisfaction rates and repeat business.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Collaborated with team members to deliver high-quality hair and nail services efficiently.
Sales Associate
Pandora
03.2021 - 01.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for the sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
Team Member
Kentucky Fried Chicken
08.2020 - 09.2020
- Ensured adherence to food safety and sanitation standards during meal preparation and service.
- Operated kitchen equipment efficiently while maintaining cleanliness and organization of workstations.
- Collaborated with team members to streamline operations, enhancing overall service speed and quality.
- Trained new staff on operational procedures and customer service best practices, fostering a cohesive team environment.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Associate of Arts - Nursing
Palm Beach State
Palm Beach Gardens01.2027
High school diploma -
William T Dwyer High School
Palm Beach Gardens05.2022
Skills
- Strong verbal communication
- Flexible schedule
- Microsoft experience
- Customer service
- Listening skills
- Time management
Accomplishments
Awarded top 100 in sales in the country.
LANGUAGES
Sign language (Moderate)
Timeline
Sales Associate
Tory burch
03.2022 - Current
Sales Associate
Pandora
03.2021 - 01.2022
Team Member
Kentucky Fried Chicken
08.2020 - 09.2020
Team Member
True Vine Hair and Nails
01.2020 - Current
Associate of Arts - Nursing
Palm Beach State
High school diploma -
William T Dwyer High School