Enthusiastic paraprofessional skilled in instructional support and positive reinforcement. Leveraging experience in classroom management and student supervision to foster a motivating learning environment. Aiming to enhance student outcomes through individualized attention and support for diverse learning needs.
Overview
22
22
years of professional experience
Work History
Paraprofessional/Teacher's Aide
Milford Exempted Village School District
08.2021 - Current
Supported classroom instruction by assisting teachers with lesson plans and material preparation.
Facilitated small group activities to enhance student engagement and learning outcomes.
Monitored student progress, providing feedback and adapting strategies to meet individual needs.
Collaborated with educators to develop individualized education plans for students with diverse learning requirements.
Implemented behavior management techniques to promote a positive and inclusive classroom environment.
Assisted in preparing classroom materials including worksheets, visual aids, and manipulatives to enhance learning experiences for students.
Client Representative
American Modern Insurance Company
02.2011 - 04.2013
Take inbound calls from clients, agents, etc.
Assist with updating accounts.
Managed client inquiries, providing timely and accurate information to enhance customer satisfaction.
Developed strong relationships with clients by establishing trust and understanding their unique requirements.
Billing Specialist II
Med Lab Diagnostics
03.2012 - 02.2013
Processed and reviewed patient billing information for accuracy and compliance with insurance guidelines.
Implemented streamlined billing procedures, enhancing overall efficiency in payment processing.
Researched and resolved billing discrepancies to enable accurate billing.
Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
Process Medicare claims.
Coordinated with healthcare providers to resolve billing discrepancies and ensure timely payments.
Receptionist/Billing Specialist
Landen Lake Pediatrics
06.2004 - 03.2012
Managed patient scheduling and appointment confirmation, ensuring efficient office operations.
Provided exceptional customer service, addressing patient inquiries and concerns promptly.
Maintained accurate medical records and documentation in compliance with HIPAA regulations.
Coordinated communication between patients and healthcare providers to enhance care delivery.
Oversaw front desk operations, managing multiple priorities in a fast-paced environment.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Kept reception area clean and neat to give visitors positive first impression.